Dynamic manager with proven expertise in supervising operations and training staff. Committed to enhancing team performance and delivering exceptional customer service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Caregiver
The Timberly Assisted living
Acworth
11.2025 - Current
Documented resident care in records promptly and accurately to ensure continuity of care.
Adhered to safety protocols and infection control measures at all times.
Assisted clients with bathing, dressing, and personal hygiene tasks, promoting dignity and comfort.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Laundered clothing and bedding to prevent infection.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Provided emotional support for clients facing depression or anxiety, fostering a compassionate environment.
Caregiver
Brickmont Assisted Living
Dallas
05.2023 - 01.2024
Assisted residents with daily living activities and personal care routines.
Provided companionship and emotional support to enhance resident well-being.
Monitored health conditions and reported changes to nursing staff promptly.
Maintained a clean and safe living environment for all residents.
Collaborated with team members to ensure consistent resident care.
Helped organize recreational activities to engage residents socially and mentally.
Manager
McDonald's
Dallas
02.2015 - 02.2018
Supervised daily operations to ensure smooth restaurant functions.
Trained and mentored staff on customer service best practices.
Scheduled shifts and assigned tasks to optimize team performance.
Resolved customer complaints with professionalism and empathy.
Coached, mentored and trained team members in order to improve their job performance.