Jermoya Rone
Conyers
Summary
Experienced optical and customer service professional with hands-on skills in patient pre-testing, front desk operations, and supporting doctors in a fast-paced eye care setting. Strong background in assisting with patient flow, delivering excellent customer service, and ensuring smooth daily clinic operations. Known for being efficient, reliable, and adaptable while maintaining a positive patient experience and contributing to team success.
Overview
5
5
years of professional experience
Work History
Optometric Technician / Optical Associate / Front
Clarkson Eyecare
Conyers, GA
07.2025 - Current
- Perform pre-testing and assist optometrists with patient exams
- Provide optical sales support, including frame styling and lens recommendations
- Manage front desk operations: check-in/out, insurance verification, and scheduling
- Cultivated exceptional patient experiences by providing personalized service and expert product knowledge.
- Maintain smooth workflow between clinical and retail areas
Optometric Technician
Visionworks
Stonecrest, GA
01.2025 - 07.2025
- Conduct pre-examination tests to ensure smooth workflow for optometrists.
- Maintain and calibrate ophthalmic instruments for accurate vision testing.
- Assist patients during vision tests and measurements.
- Schedule and manage appointments to optimize patient care and office efficiency.
Cosmetic Cashier
Walmart
Stonecrest, GA
07.2024 - 12.2024
- Greeted customers and provided assistance with store products and services.
- Verified customer eligibility for age-restricted items such as alcohol and tobacco.
- Operated the cash register efficiently, processing payments via cash, check, credit, gift cards, or automatic debit.
- Stocked shelves with merchandise and newly arrived products.
- Processed returns and exchanges following store policies.
- Maintained accurate records of incoming and outgoing freight.
- Gained cross-department experience, working in Electronics, Front End, Meat and Frozen, and Stocking TA.
Daycare Teacher Assistant
TGT Global Staffing
Lithonia, GA
07.2023 - 08.2023
- Prepared and maintained playrooms and childcare areas, prioritizing safety and cleanliness.
- Enforced safety regulations, policies, and disciplinary measures to ensure a structured environment.
- Encouraged children's involvement in classroom activities and group interactions.
- Assisted children with hygiene practices and ensured a germ-free environment.
Package Handler
FedEx
Ellenwood, GA
07.2023 - 07.2023
- Adhered to safety protocols to maintain a secure work environment.
- Loaded and unloaded trucks efficiently and resolved conveyor system jams.
Server/Hostess
Quickbite Jamaican Restaurant
Rockbridge, GA
10.2021 - 11.2022
- Cultivated strong customer relationships and provided excellent service.
- Worked effectively in a fast-paced, dynamic environment, managing changing priorities.
- Accurately processed orders, addressed customer needs, and coordinated with kitchen staff.
- Handled transactions via cash and credit card and operated a point-of-sale system.
- Maintained cleanliness and order in dining areas.
- Collaborated effectively with staff and management to ensure smooth operations.
Education
High School Diploma -
Martin Luther King Jr High School
Lithonia, GA05.2023
Skills
- Optical Pre-Testing & Patient Workups
- Frame Styling & Product Recommendations
- Front Desk Operations & Appointment Scheduling
- Insurance Verification & Patient Communication
- Customer Service & Client Relationship Building
- Cash Handling & POS System Operation
- Multitasking in Fast-Paced Environments
- Team Collaboration Across Departments
- Conflict Resolution & Problem Solving
- Time Management & Workflow Efficiency
- Inventory Support & Stock Organization
- Adaptability in Retail, Healthcare, and Service Settings
Timeline
Optometric Technician / Optical Associate / Front
Clarkson Eyecare
07.2025 - Current
Optometric Technician
Visionworks
01.2025 - 07.2025
Cosmetic Cashier
Walmart
07.2024 - 12.2024
Daycare Teacher Assistant
TGT Global Staffing
07.2023 - 08.2023
Package Handler
FedEx
07.2023 - 07.2023
Server/Hostess
Quickbite Jamaican Restaurant
10.2021 - 11.2022
High School Diploma -
Martin Luther King Jr High School