Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeromiah Walker

Union City,Georgia

Summary

I first started out running a cleaning business with my family that was running their company for 30 years. I started learning the arts of cleaning and floor care at the age of 10. My family has had many cleaning contracts that I have assisted them in. When I got older I took my skills to Georgia State University and lead teams at Center Parc stadium and GSU convocation. I'm Adept at elevating facility standards and team performance, I leveraged quality control and supervisory skills at Pritchard Sports to significantly enhance customer satisfaction. My expertise in cleaning practices and a commitment to safety compliance have consistently ensured top-notch service delivery, positioning me as a leader in facility management and preparation. Talented professional with residential and commercial cleaning management experience. Passionate about leading teams to exceed client expectations by keeping buildings disinfected, sanitized and looking and smelling freshly cleaned. Contributes to positive work climate and overall team effort with pleasant attitude, being in uniform, dependable, and on time.

Overview

13
13
years of professional experience

Work History

Housekeeping Manager

State Farm Arena
08.2024 - Current
  • Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
  • Performed quality control inspections for guest rooms and public areas.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Practiced safe work habits and wore protective safety equipment.
  • Delegated work to staff, setting priorities and goals.
  • Communicated with maintenance team on damages to repair.
  • Supervised and supported housekeeping personnel to maximize quality of service and
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated equipment and machinery according to safety guidelines.
  • Managed household errands and other essential duties.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all hotel areas.

Housekeeping Supervisor

Georgia State
12.2021 - 08.2024
  • Reported or resolved observed hazards observed and followed up to verify resolution.
  • Created reports outlining job performance metrics for each member of the custodial team.
  • Waxed, treated and polished flooring and high-traffic surfaces to support longevity.
  • Moved equipment and furniture to thoroughly clean space.
  • Serviced, cleaned and restocked restrooms.
  • Performed daily custodial duties, including sweeping, mopping, dusting, and waxing floors; cleaning windows; emptying garbage cans; and restocking supplies.
  • Provided support in special projects such as carpet cleaning, floor refinishing, furniture moving, window washing.
  • Steam-cleaned or shampooed carpets.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Stripped, sealed and polished floors.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Conducted regular audits of restrooms and common areas to ensure they are properly stocked with supplies at all times.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Placed orders for housekeeping supplies and guest toiletries.

Cleaning Supervisor/ Floor Tech

Hygiene 4U LLC
01.2012 - 12.2021
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Vacuumed carpets in offices, hallways and other areas as needed.
  • Applied seals, finishes, and wax to floors, ensuring longevity and shine.
  • Stripped, sealed and polished floors.
  • Steam-cleaned or shampooed carpets.
  • Utilized environmentally friendly cleaning solutions and practices to promote sustainability.
  • Removed stains, gum, and debris from floors to maintain a pristine appearance.
  • Serviced, cleaned and restocked restrooms.
  • Scheduled cleaning tasks to minimize disruption in high-traffic areas.
  • Monitored and replenished cleaning supplies inventory, ensuring availability for tasks.
  • Moved furniture and other objects as necessary for floor maintenance.
  • Mixed chemicals to maximize cleaning efficiency and decrease supply costs.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Assisted in setting up, moving, and cleaning under furniture and fixtures during deep cleaning sessions.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Maintained cleanliness and safety of floors across various facilities, adhering to health standards.
  • Stripped old wax from floors using chemical strippers and scrapers.
  • Vacuumed carpets, rugs and upholstered furniture.
  • Operated industrial floor cleaning equipment for routine maintenance and deep cleaning tasks.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Cleaned hard-surface floors with mops, scrubbers, or other cleaning equipment.
  • Vacuumed, buffed, and waxed floors without causing disruptions to business.
  • Swept and mopped floors to maintain cleanliness.
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.

Education

Georgia State University
Atlanta, GA
01.2027

High School Diploma - undefined

Chapel Hill High School
Douglasville, GA
05.2021

Skills

  • Quality control
  • Inventory management
  • Safety compliance
  • Customer service
  • Cleaning practices
  • Performance improvements
  • Cleaning and sanitation
  • Training and mentoring
  • Cleaning bathrooms
  • Mopping and buffing floors
  • Supervisory skills
  • Chemical handling
  • Cleaning techniques
  • Floor care
  • New employee training
  • Detail cleaning
  • Maintain equipment
  • Building inspections
  • Facility Preparation
  • Computer Skills
  • Communication skills
  • Leadership
  • Microsoft/Excel experience
  • Scheduling and planning
  • Task delegation
  • Customer service-focused
  • Department coordination
  • Quality improvements
  • Health and safety compliance
  • Employee evaluations
  • Budget administration
  • Supply inventory management
  • Budgeting and financial management
  • Work prioritization
  • Staff evaluations

Timeline

Housekeeping Manager

State Farm Arena
08.2024 - Current

Housekeeping Supervisor

Georgia State
12.2021 - 08.2024

Cleaning Supervisor/ Floor Tech

Hygiene 4U LLC
01.2012 - 12.2021

High School Diploma - undefined

Chapel Hill High School

Georgia State University

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Jeromiah Walker