Jerry Billinger
Lithonia
Summary
Resourceful professional in network and computer systems management, known for high productivity levels, and efficient task completion. Possess specialized skills in network configuration, system security protocols, and disaster recovery planning. Adept in problem-solving, teamwork, and adaptability. Ensuring near-seamless operations and optimized system performance. A dedicated professional with a solid background in high-volume office environments, focused on delivering a high level of operational support for staff and attorneys. An Upbeat individual with friendly demeanor with sound judgment to handle diverse daily tasks with minimal oversight. integral at managing office supplies, workstation equipment, and project needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Network Administrator
Dennis, Corry, Smith and Dixon, LLP
Atlanta
07.2002 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Configured, monitored and maintained email applications or virus protection software.
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Collaborated with other teams to develop solutions for various projects.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Monitored network performance to determine adjustments needed.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Coordinated with vendors and company personnel to facilitate purchases.
- Set up, optimized and managed network equipment.
- Troubleshot application errors and provided technical support to end-users.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
- Managed inventory levels to ensure optimal stock at all times.
- Coordinated inventory, stocking and ordering.
- Performed scheduled inventory counts and supply audits.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Updated existing webpages with new content or changes in design elements.
- Identified and resolved website glitches, server problems and incorrect formatting.
Education
Business Administration
Georgia State University
Atlanta, GASkills
- Network troubleshooting
- System administration
- Disaster recovery
- User account management
- Network monitoring
- Technical support
- Project management
- Vendor coordination
- Application management
- Inventory management
- Team collaboration
Certification
- Self study Comptia A
- Self study Comptia Securty+
Timeline
Network Administrator
Dennis, Corry, Smith and Dixon, LLP
07.2002 - Current
Business Administration
Georgia State University
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