Jerry Henry
Braselton
Summary
A dynamic leader with a proven track record at SRM Concrete, I excel in optimizing operations and spearheading productivity improvements. My expertise in plant and warehouse operations, coupled with a knack for fostering team collaboration, has significantly enhanced efficiency and reduced waste, embodying continuous improvement and effective leadership.
Experienced with managing plant operations and ensuring optimal production efficiency. Utilizes strategic planning and resource allocation to streamline processes and improve productivity. Track record of fostering collaborative work environment and driving continuous improvement initiatives.
Overview
24
24
years of professional experience
Work History
Plant Manager/ Dispatcher
SRM Concrete
12.2019 - Current
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
- Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
General Manager
Papa John's Pizza
01.2001 - 10.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Buford High School
Buford05-2001
Skills
- Plant and warehouse operations
- Customer service
- Project management
- Data entry
- Problem resolution
- Operations management
- Team player
- Production planning
- Attention to detail
- Efficient multi-tasker
- Safety management
- Dispatch software
- Effective leader
- Continuous improvement
- Stress tolerance
- Training and coaching
- Performance improvements
- Time management
- Team leadership
- Production scheduling
- Dispatching procedures
- Staff management
- Scheduling
- Staff training/development
- Facility management
- Dispatch coordination
- Goal setting
- Logistics coordination
- Work delegation
- Schedule management
- Administrative skills
- Schedule coordination
- Routing orders
- Motivation
- Waste reduction
Timeline
Plant Manager/ Dispatcher
SRM Concrete
12.2019 - Current
General Manager
Papa John's Pizza
01.2001 - 10.2019
High School Diploma -
Buford High School
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