Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Phillips

Villa Rica

Summary

Dynamic and detail-oriented professional with extensive experience at Publix Super Markets Inc. Proven expertise in butchery equipment operation and exceptional customer service. Recognized for enhancing customer satisfaction and maintaining high safety and sanitation standards, while effectively managing inventory to reduce loss of profits. Strong analytical thinker with a commitment to quality and teamwork.

Overview

22
22
years of professional experience

Work History

Meat Cutter

Publix Super Markets Inc
08.2003 - Current
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
  • Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
  • Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
  • Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
  • Conducted inventory management tasks such as ordering supplies, rotating stock, reducing spoilage rates, and minimizing overstock issues.
  • Managed Inventory by using a handheld device scanning out and discarding unusable product, doing inventory counts which results in maintaining accurate product amounts matching shelf inventory to insure proper ordering and replenishment of product.

Stock Clerk

Publix Super Markets Inc
08.2003 - Current
  • Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
  • Improved product availability by swiftly restocking shelves and displays as needed.
  • Conducted inventory and restocked items throughout day.
  • Managed incoming shipments promptly, unloading trucks safely and efficiently.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Cashier

Publix Super Markets Inc
08.2003 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Central High School
Carrollton, GA
05-2003

Skills

  • Workplace safety
  • Sanitation protocols
  • Safety practices
  • Cutting techniques
  • Merchandising strategies
  • Butchery equipment operation
  • Following regulations
  • Processing equipment proficiency
  • Attention to detail
  • Time management
  • Analytical thinking
  • Inventory management

Timeline

Meat Cutter

Publix Super Markets Inc
08.2003 - Current

Stock Clerk

Publix Super Markets Inc
08.2003 - Current

Cashier

Publix Super Markets Inc
08.2003 - Current

High School Diploma -

Central High School

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Jerry Phillips