Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Overview
41
41
years of professional experience
1984
1984
years of post-secondary education
Work History
Co Owner
L &W Builders inc
Silver Creek
04.2023 - Current
Coordinated special events such as product launches or promotional campaigns.
Conducted market research initiatives to identify trends in consumer behavior.
Ensured compliance with relevant laws, regulations and industry standards.
Built relationships with key stakeholders such as clients, partners, investors.
Implemented new technologies to streamline processes and improve efficiency.
Created marketing campaigns to promote products and services.
Analyzed financial reports to identify areas of improvement in operations.
Maintained a comprehensive knowledge of industry developments and competitive landscape.
Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
Collaborated with other co-owners on strategic decisions related to the company's growth plan.
Negotiated contracts with vendors and suppliers to secure the best terms possible.
Co Owner
Premier maintenance solutions inc
Silver Creek
02.2021 - 12.2024
Coordinated special events such as product launches or promotional campaigns.
Conducted market research initiatives to identify trends in consumer behavior.
Ensured compliance with relevant laws, regulations and industry standards.
Ensured that all safety protocols were followed at all times within the workplace.
Resolved any customer complaints or issues quickly in order to maintain positive relationships.
Analyzed financial reports to identify areas of improvement in operations.
Recruited, trained, evaluated, and supervised staff members across multiple departments.
Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
Collaborated with other co-owners on strategic decisions related to the company's growth plan.
Developed strategies for increasing customer loyalty and satisfaction.
Oversaw customer service activities to ensure quality standards were met or exceeded.
Monitored expenses closely to stay within allocated budgets for each project and initiative.
Oversaw the recruitment, training, and development of staff to build a high-performing team.
Implemented process improvements to increase efficiency, reduce costs, and improve service quality.
Supervisor
J Copeland Construction inc
Silver Creek
03.2011 - 12.2020
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Collaborated with other departments to coordinate workflow processes between teams.
Developed strategies to improve team performance and productivity.
Directed and supervised team of 15 employees in daily operations.
Trained new employees on company policies and procedures.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Created new strategies for improving customer service standards within the organization.
Monitored employee productivity to provide constructive feedback and coaching.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Monitored employee attendance, addressing any punctuality or absenteeism issues.