Jeslyn Gyamfi

• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with self-administered medications.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

• Assisted clients with daily living activities, ensuring comfort and safety.
• Administered medication and monitored vital signs to maintain health standards.
• Developed and implemented personalized care plans in collaboration with healthcare professionals.
• Trained new caregivers on best practices for patient care and support techniques.
• Maintained accurate records of client progress and communicated updates to families and supervisors.
• Fostered positive relationships with clients, promoting emotional support and companionship in daily routines.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Resolved customer inquiries through effective communication and problem-solving strategies.
• Collaborated with team members to enhance service delivery and improve customer satisfaction.
• Utilized CRM software to track interactions and manage customer accounts efficiently.
• Trained new staff on company policies, procedures, and best practices in customer service.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Implemented effective digital merchandising strategies to

enhance online customer experience.

• Analyzed customer shopping behavior to optimize product placement and promotional effectiveness.
• Collaborated with cross-functional teams to streamline inventory management processes and improve stock accuracy.
• Developed engaging content for product listings, ensuring compliance with brand guidelines and quality standards.
• Customer Service