Jesse Caldwell
Smyrna
Summary
Dynamic Maintenance Supervisor with proven expertise at SMP Property Management, excelling in preventive maintenance and conflict resolution. Successfully enhanced tenant satisfaction through prompt emergency responses and effective team training. Skilled in HVAC troubleshooting and inventory management, consistently delivering high-quality results while ensuring compliance with safety standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
SMP property management
Marietta
08.2019 - 01.2023
- Supervised maintenance team to ensure timely completion of repair tasks.
- Conducted regular inspections to identify maintenance needs and safety hazards.
- Managed vendor contracts for services like plumbing, electrical, and landscaping.
- Scheduled and coordinated preventive maintenance for all properties under management.
- Trained staff on safety protocols and proper equipment usage.
Lead Maintenance Technician
SMP Property Management
Marietta
08.2019 - 01.2023
- Maintained accurate records of work performed and materials used for reporting.
- Responded promptly to tenant maintenance requests to enhance tenant satisfaction.
- Monitored work order completion and worked with other team members on complex projects.
- Repaired electrical components of machines and equipment.
- Inspected and diagnosed malfunctioning heating, cooling, ventilation, and refrigeration systems.
- Oversaw predictive and preventive maintenance of equipment.
- Monitored inventory levels of spare parts and supplies required for maintenance operations.
- Responded promptly to emergency repair requests from clients.
Assistant Supervisor
EOS property management
Alpharetta
04.2016 - 07.2018
- Assisted in coordinating property maintenance schedules for various residential units.
- Supported the supervisor in conducting property inspections to ensure compliance standards.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Increased volume of work while maintaining high level of accuracy and quality.
- Resolved customer complaints promptly and effectively.
- Conducted periodic inventory checks to ensure accuracy of stock levels.
- Diagnosed technical issues and implemented effective solutions promptly.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
Education
Associate of Applied Science - Heating And Air Technology
Chattahoochee Technical College
Marietta, GA01-2010
High School Diploma -
Hiram High
Hiram, GA05-2001
Skills
- Equipment maintenance
- HVAC troubleshooting
- Preventive maintenance
- Inventory management
- Conflict resolution
- Customer service
- Quality control
- Problem solving
- Effective communication
- Time management
- Staff training
- Equipment troubleshooting
- Welding techniques
- Electrical troubleshooting
- Emergency response
- HVAC systems
- Plumbing repairs
- Deadline management
- Maintaining components
- Lockout and tagout procedures
- Pneumatic systems
- Electrical systems
- Troubleshooting
- Pool maintenance
- OSHA compliance
- Inspect completed work
- Resolve grievances
Certification
Certified electrical technician
Universal EPA
OSHA certified
CPO certified
Timeline
Maintenance Supervisor
SMP property management
08.2019 - 01.2023
Lead Maintenance Technician
SMP Property Management
08.2019 - 01.2023
Assistant Supervisor
EOS property management
04.2016 - 07.2018
Associate of Applied Science - Heating And Air Technology
Chattahoochee Technical College
High School Diploma -
Hiram High
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