Jesse Hodge
Manager
Greensboro,GA
Summary
Proactive and motivated with a high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business, and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
Overview
2026
2026
years of professional experience
1
1
Certification
2
2
Languages
Work History
Bookkeeper
StartChurch
Duluth, GA
2020 - Current
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Managed payroll processing and ensured accurate tax withholdings, benefit deductions, and employee reimbursements were applied.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained fixed asset schedules for depreciation calculations and annual property tax filings.
Relationship Banker
Bank of America
New Port Richey, Florida
01.2014 - 01.2016
- Engage customers in the lobby to assist, educate and train customers on how to conduct simple transactions through self-service technologies. To build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs and optimize the customer experience by serving our customers with operational excellence and accuracy.
Child Protective Investigator
Pasco Sheriff's Office
New Port Richey, Florida
01.2013 - 01.2014
- Receive, screen, evaluate and investigate referrals/complaints relative to alleged child abuse, to ensure the protection of the children.
Ministry Director
City Church Center
New Port Richey, Florida
01.2007 - 01.2008
- Developed and overseen all ministries infrastructure. Coordinate events, handle ministry purchases and a liaison between the ministry staff and the senior leader.
Tech. Support
Verifone Inc.
Clearwater, FL
01.2000 - 01.2002
- In a high call volume center responsible to provide technical support to customers on operational or maintenance on POS system equipment. Diagnosing and troubleshooting mechanical, hardware, software and system failures, using established procedures.
Office Manager
YD Enterprises
2016 - 2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between construction teams and clients, addressing concerns and ensuring satisfaction throughout the project lifecycle.
- Improved project timelines by coordinating with team members on schedules, resources, and deadlines.
- Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
- Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Relationship Banker
Bank of America
2006 - 2013
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Enhanced reputation as a trusted advisor with clients through consistent delivery of high-quality financial guidance and support.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Assistant Store Manager
Shoe World
1996 - 1998
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Sales Associate
Sbarro Pizza
1992 - 1995
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate Degree - Hotel Administration
University of Puerto Rico
Bachelor's Degree - Business Management
Universidad Metropolitana
Skills
Bookkeeping
Invoice processing
Financial recordkeeping
Accounting
Quickbooks
Operations management
Decision-making
Business development
Project management
Certification
Georgia Food Manager
Timeline
Georgia Food Manager
12-2025
Relationship Banker
Bank of America
01.2014 - 01.2016
Child Protective Investigator
Pasco Sheriff's Office
01.2013 - 01.2014
Ministry Director
City Church Center
01.2007 - 01.2008
Tech. Support
Verifone Inc.
01.2000 - 01.2002
Bachelor's Degree - Business Management
Universidad Metropolitana
Bookkeeper
StartChurch
2020 - Current
Office Manager
YD Enterprises
2016 - 2019
Relationship Banker
Bank of America
2006 - 2013
Assistant Store Manager
Shoe World
1996 - 1998
Sales Associate
Sbarro Pizza
1992 - 1995
Associate Degree - Hotel Administration
University of Puerto Rico
QUALIFICATIONS
Hard worker, able to work under pressure, strong critical thinking and problem-solving skills, demonstrates initiative, commitment to continuous learning, and the ability to adapt to changing demands and requirements, commitment and drive to deliver excellent customer experience, deadline-oriented, honest, enthusiastic, well organized, good listener, dependable, fully bilingual in English and Spanish.