Jesse O'shields
Rome
Summary
Dynamic leader with proven expertise in team management and motivational leadership honed at Mohawk. Excelled in training and mentoring, enhancing team performance by fostering a positive work environment. Skilled in heavy machinery operation, demonstrating a blend of hard and soft skills. Achieved significant improvements in work quality and efficiency, underscoring a commitment to excellence and safety.
Overview
4
4
years of professional experience
Work History
Crews Lead
Mohawk
10.2021 - Current
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
Shift Manager
Popeyes
02.2021 - 10.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma -
Snoraville High School
Fairmount, GASkills
- Team management
- Motivational leadership
- Training and mentoring
- Task delegation
- Multitasking and organization
- 3 years experience on sit down fork lift
- 3 years experience on sit down pole lift
Timeline
Crews Lead
Mohawk
10.2021 - Current
Shift Manager
Popeyes
02.2021 - 10.2021
High School Diploma -
Snoraville High School
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