Jessie Reyes
Dawsonville
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Tech Ops
Delta Air Lines
04.2022 - 06.2025
- My most essential role was to inspect and process new and used parts as they came down the line and enter them into our SAP system to ensure accuracy of our inventory before sending them to there destiantions
- Conducted routine maintenance and troubleshooting on office equipment to ensure operational efficiency.
- Implemented process improvements that enhanced workflow and reduced downtime in daily operations.
- Managed inventory of supplies, ensuring availability for departmental needs and minimizing waste.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Technician
Office of the Secretary of State of GA
08.2019 - 02.2020
- Uploaded data onto new voting systems, prepared machines, also i helped train other employees when asked. I cannot explain much of this job as I signed a waiver saying i wouldn't.
- Operated and maintained office equipment to ensure optimal performance and reliability.
- Assisted in the preparation and distribution of official documents, ensuring accuracy and compliance with regulations.
- Managed inventory of supplies, coordinating with vendors for timely restocks and cost-effective purchasing.
- Trained new employees on operational protocols and best practices to foster a collaborative work environment.
- Conducted regular audits of electronic records, ensuring data integrity and adherence to state policies.
During Semester Internship
New Aquasions
02.2017 - 06.2017
- I worked as an outside sales customer support agent where my primary duties were to help drive sales and ensure customer satisfaction.
- Assisted in project management by coordinating schedules and resources for various initiatives.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Counselor
Lumpkin County Parks and Rec
05.2015 - 05.2016
- Supervising children during camp hours and aiding when incidents occur
- Facilitated recreational activities, enhancing participant engagement and enjoyment.
- Implemented safety protocols, ensuring compliance and reducing incident reports.
Education
High School Diploma -
Whitewater High School
Fayetteville, GA05-2012
Bachelor's Degree - General Studies
University of North Georgia
05-2027
Skills
- Forklift operation certified
- Customer service expertise
- Hospitable and possessing the willingness to go above and beyond for clientele, the ability to work well in group settings to get the job done
- Clear verbal and written communication
- Flexible problem-solving
- Ability to perform well under different circumstances and take action when needed
- Work Planning and Prioritization
- Workload management
Timeline
Tech Ops
Delta Air Lines
04.2022 - 06.2025
Technician
Office of the Secretary of State of GA
08.2019 - 02.2020
During Semester Internship
New Aquasions
02.2017 - 06.2017
Counselor
Lumpkin County Parks and Rec
05.2015 - 05.2016
High School Diploma -
Whitewater High School
Bachelor's Degree - General Studies
University of North Georgia
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