Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesselyn Malit

Calhoun

Summary

Dynamic customer service professional with a proven track record at Alexandria International, excelling in resolving issues and enhancing customer satisfaction. Skilled in delivering exceptional service and adept at operating POS systems with accuracy. Known for strong communication and problem-solving abilities, consistently fostering positive relationships with clients and colleagues.

Offering friendly demeanor and willingness to learn and excel in event customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities.

Customer Service Professional with strong focus on achieving results and team collaboration. Skilled in resolving customer issues, managing communications, and adapting to changing needs. Known for reliability, excellent interpersonal skills, and ability to foster positive relationships. Prepared to make significant impact in customer service operations.

Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer service environment. Brings understanding of basic customer service principles and ability to quickly adapt to new systems and processes. Ready to use and develop communication and problem-solving skills in Customer Service Operator role.

Overview

6
6
years of professional experience

Work History

Customer Service

Alexandria International
01.2022 - Current
  • Resolved customer service issues with timely and professional resolutions.
  • Provided exceptional customer service and addressed customer inquiries.
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.
  • Provided exceptional customer service, addressing passenger inquiries promptly and professionally.
  • Assisted office operations for improved efficiency and customer service satisfaction.
  • Provided friendly customer service to guests and addressed concerns.
  • Greeted customers warmly to provide exceptional customer service.

Babysitter

Ashton Pealor
01.2020 - 01.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Planned fun outings and educational activities to keep children entertained.

Cashier

We Care Thrift Store
05.2019 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Sonoraville High School
Calhoun, GA

Skills

  • Exceptional customer service
  • Customer service abilities
  • Customer service background
  • Sales and customer service

Timeline

Customer Service

Alexandria International
01.2022 - Current

Babysitter

Ashton Pealor
01.2020 - 01.2022

Cashier

We Care Thrift Store
05.2019 - 07.2019

Sonoraville High School
Jesselyn Malit