Jessica Alt

CCTV Permits

-CCTV Permit Pass and Fail Letter

-CCTV Permit Invoicing

-CCTV Plug Policy Violation

Sewer Sanitary Overflow

-Record Keeping

-Analyze the Historical Spill Report Sewer

-Analyze and keep records of the Critical Creek Crossing Maintained Programs

-Analyze and keep records for the Refined Flushing Program

-Analyze and keep records for the SL RAT's Lucity

-QAQC Work Orders

-Analyze and make Edits on Work Orders

-Create Tabs

-Create Filters with SQL

-Update Dashboards

-Create and Analyze Water Main Break Records

-Analyze and make edits on Work Requests

-Maintain Filters

-Reasearch and Analyze Data Accela

-Upload documents Maximo Arcmap GIS

-Create Shapefile

Assist with Collections Audit Import and Updates

-Import Hydrant Deliverables

-Import Valve Deliverables

-Import Water Service Lines Deliverables

-Import CCTV Deliverables Crystal Reports

-Analyze and edit reports currently in use Training

-Create SOG for Crews and Coordinators

-Lead Training Meetings

-Present new Procedures and Processes

-Train Coordinators on Lucity Tasks

-Answered both 911 and Non Emergency Lines

-Analyze Situations as they came in on the phone to figure out what type of help is needed and if the situation is an emergency or not

-Looked up information for those that called the Non Emergency Line

+Wrecker Services

+How to Obtain Police Reports

+Crime Stats

+Phone Numbers

-Researched and Analyzed Previous History on Phone Numbers and Addresses for Officers

+For Emergency Calls

+To assist officers in dispatching

+Help specified locations of needs

-Able to speak in laymen terms with both Citizens and Officers

-Communicate in a hectic environment while keeping composure

-Knowledgeable in Computer Aided Dispatch (C.A.D.) report and analyze information at a timely manner

-Great Computer skills to enter information in a timely manner

-Multi Task on a daily Basis

+Enter CAD Information while on the phone and also relaying information to Officers

+Complete multiple assignments given by management

-Proficient in EMS Instructions for callers to assist them while waiting for help to arrive

-Exceptional understanding of location to dispatch Police, Fire, and EMS to calls in Gwinnett County

-Train New Dispatchers

+How to Answer Phones

+How to Enter information into CAD System

+How to send up Calls

+How to determine what is an emergency and how to transfer a caller to the Non Emergency Line

+Complete Evaluation Sheets for new Trainees

+Train new hires 1on1 for improvement

+Record keeping on new Trainees

+Evaluate Trainee Tasks and Work

+Develop improvement for the Work Environment

-Experience in GPS Coordinates and Rapid SOS to find locations for callers that did not know where they were

-Adapt to new system change for Department

Run Edgers

+Ran 9 machines that would cut out the Lenses for glasses

Mount Frames

+Would mount the Lenses into the glasses

• Collaborated with veterinarians to develop customized treatment plans for sick or injured calves.
• Enhanced calf growth rates by implementing effective feeding and nutrition programs.
• Provided comprehensive staff training on proper calf handling techniques, reducing stress on animals and enhancing employee safety.
• Established open lines of communication with coworkers; contributing valuable insights regarding improvements in efficiency or effectiveness.
• Ensured timely weaning of calves by closely monitoring growth and development milestones.
• Developed a preventative maintenance schedule for all equipment related to calf care, minimizing downtime due to repairs or malfunctions.
• Reduced calf mortality rates through close monitoring of health conditions and timely interventions.
• Monitored inventory levels regularly; adjusting orders when necessary in order maintain an adequate supply without excess waste.
• Performed repairs and preventive maintenance on equipment and property.
• Fed and watered over 200 dairy calves according to strict feeding schedules and dietary needs.
• Placed supply orders, restocked supplies and merchandised products for purchase by customers.
• Researched pests and diseases common to individual types of stock and developed mitigation plans.
• Used Dairy Herd Management Software to record and document information regarding pesticide use, yields and costs.
• Facilitated strong relationships with suppliers ensuring consistent product quality at competitive prices.
• Streamlined record-keeping processes for efficient tracking of calf progress and performance data.
• Worked with the vet, when a Necropsy was to be preformed