Jessica Bailey
Suwanee
Summary
Dynamic student with a proven track record as a 4.0 GPA Dual Enrollment student and Kitchen Manager at Rita's Italian Ice. I am passionate about receiving my bachelor's in chemistry and attending medical school, and will do so by maintaining my excellence in academic performance, leadership, and community involvement. I consistently demonstrate strong problem-solving abilities, an understanding of the vitality of fostering personal connections with teachers and bosses, and a commitment to high standards in both my coursework and workplace responsibilities. My goal is to continue building a foundation of discipline, integrity, and scientific curiosity as I pursue a career in medicine.
Overview
1
1
year of professional experience
Work History
Kitchen Manager
Rita's Italian Ice
07.2024 - 10.2025
- Created and deployed successful strategies to boost restaurant performance, streamline dessert prep processes and reduce waste.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained top notch understanding of product assembly to help prepare any desserts when necessary.
- Delivered in-depth guidance to workers in food preparation and customer-facing roles to promote strong team performance.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Service Champion
Taco Bell
12.2024 - 02.2025
- Input food and drink orders into system, answered questions when presented, documented special requests and processed payments.
- Kept accurate register and dropped excess cash into safe at regular intervals.
- Maintained adequate and friendly service during rush hours.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Gwinnett Online Campus
Suwanee, GA05-2026
No Degree - Dual Enrollment
Georgia Gwinnett College
Lawrenceville, GA05-2026
Skills
- Multi-tasking
- Employee monitoring
- Goal setting
- Attention to detail
- Organization
- Team building
Timeline
Service Champion
Taco Bell
12.2024 - 02.2025
Kitchen Manager
Rita's Italian Ice
07.2024 - 10.2025
High School Diploma -
Gwinnett Online Campus
No Degree - Dual Enrollment
Georgia Gwinnett College