Jessica Cox

• Supervised daily operations, ensuring compliance with company policies and procedures.
• Trained and mentored team members to enhance product knowledge and customer service skills.
• Managed inventory levels, reducing stock discrepancies through accurate tracking systems.
• Implemented merchandising strategies to optimize product placement and drive sales growth.
• Resolved customer complaints effectively, improving overall satisfaction ratings.

Led peer-based recovery meetings, providing guidance and emotional support.

Facilitated group discussions focused on sobriety, accountability, and coping strategies.

Created a safe, respectful, and confidential environment for participates.

• Ensured machine was running properly. Made sure the job was done in a safe manner. Completed small maintenance repairs. Kept machine, floors, and tools clean. Stocked banding machines for production. Packaged and labeled each product to ensure quality standards.