Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jessica Holly

Rockmart

Summary

OSHA Certified

On Job Training Certificates:

Custodial Maintenance

Animal Training

Dog Grooming

Veterinary Assistant

Recreation Assistant

Computer Technology

Customer Service

Wiregrass Technical College:

Managing Stress At Work

Accountability & Self Confidence At Work

Conflict Resolution At Work

Financial Literacy

Overview

10
10
years of professional experience

Work History

Kennel Supervisor

The Regal Beagle
01.2025 - Current
  • Walk animals, feed animals according to personalized diet, clean and sanitize kennels, wash and sanitize food and water bowls, wash, dry, fold, and put away laundry, sweep, vacuum, and mop the kennel, clear the yards of all debris and spray the yards with appropriate solution
  • Delegate aforementioned duties to my employees
  • Keep inventory of stock
  • Training new employees
  • Participate in the interview process
  • Oversee the progress of kennel employees
  • Administer medications and/or wound dressings and record them in the database
  • Record any unwanted or bothersome behaviors in database
  • Establish protocol to follow during especially busy seasons
  • Evaluate and or discipline employees
  • Provide encouragement and corrections where necessary
  • Ensure cleanliness of all areas of the facility
  • Interact with customers and give progress of boarding animals
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Peer Mentor Aide

DOC/ Mental Health Department
06.2024 - 11.2024
  • Met mentee formally, informally, in-person and virtually to offer support.
  • Counseled students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
  • Shared resources, opportunities, and activities to support mentee's learning and development.
  • Developed strong relationships with mentees, fostering a positive learning environment.
  • Developed mentees' life skills such as time management and communication.
  • Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
  • Managed filing system, entered data and completed other clerical tasks.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Animal Caretaker

Diamond In The Ruff-South Georgia
12.2023 - 11.2024
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Administered medications to animals in treatment and documented changes in condition.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
  • Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Supported animal training sessions using positive reinforcement techniques, resulting in increased cooperation during routine care procedures.
  • Participated in ongoing training programs to remain knowledgeable about industry best practices for animal care and handling techniques.
  • Evaluated training programs'' effectiveness, adjusting content and delivery methods as needed for optimal results.

Custodial Maintenance Worker

DOC Recreation Department
10.2023 - 04.2024
  • Provided exceptional support during emergencies or unexpected situations requiring immediate attention.
  • Increased efficiency within the maintenance team by sharing knowledge on best practices and techniques for various tasks.
  • Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
  • Exceeded health code standards during inspections through meticulous adherence to sanitation guidelines.
  • Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Operated buffers and burnishers to clean and polish floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Streamlined daily workflows by organizing supplies and equipment for easy access during routine maintenance tasks.
  • Completed all assigned tasks within designated timeframes, consistently meeting or exceeding expectations for punctuality and productivity.
  • Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
  • Ensured proper usage of cleaning chemicals by following established guidelines and safety procedures.
  • Reduced maintenance costs by proactively identifying and addressing minor repairs before they escalated into major issues.

Chaplain Assistant

DOC/ Ministry Dept
07.2023 - 10.2023
  • Managed office and maintained records and files to offload administrative duties from chaplain.
  • Researched and prepared materials used in Bible study and daily devotions.
  • Promoted a culture of respect and understanding within the chapel community by creating opportunities for open dialogue among members with diverse perspectives.
  • Promoted a positive environment through implementing conflict resolution strategies during difficult situations among staff and congregation members.
  • Streamlined administrative tasks by developing efficient systems for scheduling appointments and managing correspondence.

Recreation Assistant

DOC/ Recreation Dept
11.2022 - 07.2023
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Monitored participant behavior during activities closely while enforcing rules consistently when necessary.
  • Coordinated scheduling for various programs and activities, maximizing facility usage and accommodating diverse needs.
  • Maintained a safe and clean facility, ensuring a positive environment for all users.
  • Trained new staff members on department policies and procedures, promoting consistency across the team.
  • Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
  • Enhanced participant enjoyment by creating and implementing diverse recreational activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Assisted in recruitment and hiring of new recreation staff.

Kennel Worker

Barkinghound Village
12.2015 - 12.2017
  • Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
  • Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Promoted good hygiene in animals by seeing to grooming needs.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
  • Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
  • Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
  • Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
  • Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
  • Maintained open lines of communication with pet owners through regular updates on their pets'' well-being during boarding stays.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.

Pizza Maker

Nancy's Chicago Pizza
04.2015 - 07.2017
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Communicated with management on food inventory stock to request order placement.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Operated grills, fryers and ovens to cook food items.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Monitored and maintained clean working areas and cooking surfaces.

Education

Certificate - Veterinary Assistant

Central Georgia Technical College
Macon, GA

Certificate - Culinary Arts

Central Georgia Technical College
Macon, GA

Skills

  • Custodial Experience
  • Animal care
  • Organizational management
  • Interpersonal skills
  • Self-direction
  • Ability to motivate
  • Critical thinking
  • OSHA

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Kennel Supervisor

The Regal Beagle
01.2025 - Current

Peer Mentor Aide

DOC/ Mental Health Department
06.2024 - 11.2024

Animal Caretaker

Diamond In The Ruff-South Georgia
12.2023 - 11.2024

Custodial Maintenance Worker

DOC Recreation Department
10.2023 - 04.2024

Chaplain Assistant

DOC/ Ministry Dept
07.2023 - 10.2023

Recreation Assistant

DOC/ Recreation Dept
11.2022 - 07.2023

Kennel Worker

Barkinghound Village
12.2015 - 12.2017

Pizza Maker

Nancy's Chicago Pizza
04.2015 - 07.2017

Certificate - Veterinary Assistant

Central Georgia Technical College

Certificate - Culinary Arts

Central Georgia Technical College

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Jessica Holly