Jessica McCartney
Fort Benning
Summary
Dynamic professional with strong skills in staff training, schedule management, and problem-solving. Successfully managed store operations and trained new employees to deliver exceptional customer service, contributing to improved team performance and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier/Manager
Bananza Hawaii
Hale'iwa
08.2021 - 12.2022
- Promoted to manager, overseeing scheduling, training, inventory management, and staff performance.
- Trained new cashiers in register operations, food preparation, and effective customer interactions.
- Managed store operations, including customer orders and food preparation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Veterinary Assistant
Chase Oaks Animal Clinic
Plano
04.2019 - 01.2020
- Assisted veterinarians during examinations, treatments, lab work, and surgical preparations.
- Gathered information on pet symptoms from customers in waiting and exam rooms.
- Cared for boarded and hospitalized animals at the clinic to ensure well-being.
- Maintained cleanliness of the facility to uphold health and safety standards.
- Cleaned and organized the facility to create a welcoming environment for clients.
Kennel Technician
Cordial Canine
Leonard
08.2018 - 03.2019
- Independently provided daily care for over 30 dogs, ensuring their health and well-being during each shift.
- Managed care and safety protocols for all animals.
- Ensured cleanliness of indoor and outdoor facilities, promoting a safe and healthy environment for animals.
- Executed daily feeding and watering routines for livestock, supporting their nutritional needs.
Education
High School Diploma -
Leonard High School
Leonard, TX05-2019
Some College (No Degree) - Animal Science
Grayson County Community College
Denison, TXSome College (No Degree) - Animal Science
Collin County Community College
Plano, TXSkills
- Cash register operation
- Store opening and closing procedures
- Inventory management
- Customer service
- Customer relationship management
- Staff training
- Schedule management
- Team leadership
- Problem solving
- Teamwork
- Working independently
Timeline
Cashier/Manager
Bananza Hawaii
08.2021 - 12.2022
Veterinary Assistant
Chase Oaks Animal Clinic
04.2019 - 01.2020
Kennel Technician
Cordial Canine
08.2018 - 03.2019
High School Diploma -
Leonard High School
Some College (No Degree) - Animal Science
Grayson County Community College
Some College (No Degree) - Animal Science
Collin County Community College