Jessica Meadows
Hamilton,GA
Summary
Outgoing and organized individual with passion for delivering excellent customer service and ensuring efficient patient registration processes. Possesses understanding of patient data management and confidentiality combined with strong computer and administrative skills. Dedicated to enhancing patient experiences and streamlining registration workflows.
Offering strong organizational skills and friendly, professional demeanor, eager to learn and develop in healthcare setting. Brings ability to quickly adapt to new systems and procedures, with proficiency in data entry and customer service. Ready to use and develop administrative and communication skills in Patient Registrar role.
Overview
1
1
year of professional experience
Work History
Patient Registrar
St. Francis Hospital
01.2025 - Current
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Collected and processed co-payments and out-of-pocket charges.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.
- Contributed to a positive patient experience by providing exceptional customer service and addressing any concerns or questions throughout their visit.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Server
Pokeweed Creek
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Harris County High School
Hamilton, GARadiologic Technology
Columbus Technical College
Columbus, GAGED -
MyGED
Columbus Technical College01-2023
Skills
- Organizational growth
- Patient confidentiality
- Professionalism and ethics
- Documentation accuracy
- Information documentation
- Insurance verification
- Information collection
- Healthcare software
- Processing payment
- Eligibility determination
- Teamwork
- Customer service
- Problem-solving
Timeline
Patient Registrar
St. Francis Hospital
01.2025 - Current
Server
Pokeweed Creek
05.2024 - Current
Harris County High School
Radiologic Technology
Columbus Technical College
GED -
MyGED
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