Jessica Minter
Lizella,Georgia
Summary
- Diligent server with a solid background in providing exceptional customer service in high-paced environments.
- Effectively managed tables and collaborated with kitchen staff to ensure top-notch service and satisfied patrons.
- Demonstrated strong multitasking abilities and attention to detail, ensuring a seamless dining experience.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Server
Ole Times Country Buffet
Macon, GA
11.2019 - 10.2024
- Provided exceptional customer service to enhance dining experience and foster repeat business.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on service protocols and menu offerings to maintain high operational standards.
- Collaborated with kitchen staff to coordinate meal preparation and accommodate special requests.
- Assisted in inventory management by tracking supply levels and placing orders as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender
Ruby Tuesday
Dublin, GA
04.2017 - 11.2019
- Achieved high customer satisfaction through expert beverage preparation and service.
- Streamlined bar inventory processes, resulting in enhanced supply restocking efficiency.
- Expanded drink menu offerings by developing unique cocktail recipes.
- Elevated team performance by training new staff on bartending techniques and service standards.
- Executed accurate and efficient cash transactions at the bar register, improving financial operations.
- Enhanced operational effectiveness by maintaining a clean and organized bar area.
- Facilitated smooth shift transitions by performing comprehensive opening and closing duties, including sales reporting and inventory management.
- Delivered an attractive and well-stocked bar experience to consistently meet customer needs.
Server
Cheddar's Casual Cafe
Macon, GA
03.2011 - 11.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Car Detailer
Zip Car Wash
Killeen, TX
04.2001 - 05.2010
- Conducted thorough cleaning and detailing of vehicles to meet company standards.
- Operated specialized equipment for interior and exterior vehicle cleaning.
- Managed time effectively to ensure timely completion of detailing tasks.
- Trained new team members on best practices for vehicle care and customer service.
- Mentored junior detailers, fostering skill development and enhancing team performance.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
Education
Associate of Arts - Commercial And Advertising Art
Central Texas College
Killeen, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- ServSafe certified - August 2025
Timeline
Server
Ole Times Country Buffet
11.2019 - 10.2024
Bartender
Ruby Tuesday
04.2017 - 11.2019
Server
Cheddar's Casual Cafe
03.2011 - 11.2016
Car Detailer
Zip Car Wash
04.2001 - 05.2010
Associate of Arts - Commercial And Advertising Art
Central Texas College