Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Moore

Acworth

Summary

Experienced Medical Assistant with over 10 years of clinical and administrative experience in OB/GYN, pediatrics, oral surgery, and specialty care. Skilled in patient care, physician support, surgical assistance, insurance verification, prior authorizations, EMR documentation, patient education, and medical office operations. Proven leader with experience training new employees, coordinating front- and back-office workflows, and maintaining HIPAA and OSHA compliance. Recognized for exceptional patient care, strong organizational skills, and the ability to thrive in fast-paced healthcare environments.

Overview

9
9
years of professional experience

Work History

Medical Assistant/ Medical Trainer

Marietta OBGYN and Affiliatees
Marietta
04.2023 - 07.2024

Trained and onboarded new medical assistants and office staff, improving team readiness and support for patient care.

Supported 7 physicians while caring for 80–100 patients daily.

Performed patient intake, obtained vital signs, and documented information in EMR.

Collected laboratory specimens and assisted physicians during in-office procedures.

Educated patients on treatment plans, medications, and follow-up care, fostering patient compliance and understanding.

Managed IUD inventory and maintained clinical supply levels to ensure uninterrupted patient services.

Maintained accurate medical documentation while ensuring HIPAA compliance.

Lead Medical Receptionist/ Medical Assistant

Children's Surgical Associates
Sandy Springs
11.2021 - 01.2023

Coordinated patient appointments and surgical schedules, ensuring seamless access to care for multiple providers.

Verified insurance eligibility and secured prior authorizations.

Registered patients, updated demographics, and processed check-in/check-out.

Managed laboratory orders, referrals, and radiology requests, facilitating timely patient care and diagnosis.

Assisted physicians during office procedures by preparing equipment and supporting patient care.

Oversaw medical billing, accounts receivable, and insurance denials, ensuring accuracy and compliance in daily financial reconciliations.

Delivered exceptional customer service while handling high patient volumes and call traffic.

Managed inventory and ordered medical supplies to ensure resource availability.

Lead Front Desk Receptionist/Lead Surgical Assistant

Gregg Codelli DDS, PC
Dunwoody
04.2015 - 04.2021

Coordinated oral surgery scheduling and confirmed patient appointments, enhancing patient flow.

Educated patients on pre-operative and post-operative care instructions.

Assisted in IV sedation procedures, ensuring patient comfort through vital signs monitoring.

Reviewed treatment plans and maintained precise EMR documentation.

Processed referrals for diagnostic imaging and managed prescription processing to support timely patient care.

Verified controlled substance prescriptions through Georgia PDMP.

Oversaw adherence to OSHA and HIPAA regulations as compliance officer.

Handled patient payments while ensuring accurate financial records.

Education

Medical Assistant Certification - Medical Assistant

Sanford Brown Insitute
Sandy Springs, GA
05-2014

High School Diploma -

East Paulding High School
Dallas
05-2007

Skills

  • Patient intake and education
  • Vital signs assessment
  • Phlebotomy and specimen collection
  • Injections and immunizations
  • Medication administration
  • IV placement and sedation monitoring
  • Surgical assistance and sterile technique
  • Surgical assistance
  • EKG and spirometry testing
  • Instrument sterilization
  • EMR documentation (Epic, Athena Health, eClinicalWorks)
  • Insurance verification and prior authorizations

Timeline

Medical Assistant/ Medical Trainer

Marietta OBGYN and Affiliatees
04.2023 - 07.2024

Lead Medical Receptionist/ Medical Assistant

Children's Surgical Associates
11.2021 - 01.2023

Lead Front Desk Receptionist/Lead Surgical Assistant

Gregg Codelli DDS, PC
04.2015 - 04.2021

Medical Assistant Certification - Medical Assistant

Sanford Brown Insitute

High School Diploma -

East Paulding High School
Jessica Moore