
Experienced Medical Assistant with over 10 years of clinical and administrative experience in OB/GYN, pediatrics, oral surgery, and specialty care. Skilled in patient care, physician support, surgical assistance, insurance verification, prior authorizations, EMR documentation, patient education, and medical office operations. Proven leader with experience training new employees, coordinating front- and back-office workflows, and maintaining HIPAA and OSHA compliance. Recognized for exceptional patient care, strong organizational skills, and the ability to thrive in fast-paced healthcare environments.
Trained and onboarded new medical assistants and office staff, improving team readiness and support for patient care.
Supported 7 physicians while caring for 80–100 patients daily.
Performed patient intake, obtained vital signs, and documented information in EMR.
Collected laboratory specimens and assisted physicians during in-office procedures.
Educated patients on treatment plans, medications, and follow-up care, fostering patient compliance and understanding.
Managed IUD inventory and maintained clinical supply levels to ensure uninterrupted patient services.
Maintained accurate medical documentation while ensuring HIPAA compliance.
Coordinated patient appointments and surgical schedules, ensuring seamless access to care for multiple providers.
Verified insurance eligibility and secured prior authorizations.
Registered patients, updated demographics, and processed check-in/check-out.
Managed laboratory orders, referrals, and radiology requests, facilitating timely patient care and diagnosis.
Assisted physicians during office procedures by preparing equipment and supporting patient care.
Oversaw medical billing, accounts receivable, and insurance denials, ensuring accuracy and compliance in daily financial reconciliations.
Delivered exceptional customer service while handling high patient volumes and call traffic.
Managed inventory and ordered medical supplies to ensure resource availability.
Coordinated oral surgery scheduling and confirmed patient appointments, enhancing patient flow.
Educated patients on pre-operative and post-operative care instructions.
Assisted in IV sedation procedures, ensuring patient comfort through vital signs monitoring.
Reviewed treatment plans and maintained precise EMR documentation.
Processed referrals for diagnostic imaging and managed prescription processing to support timely patient care.
Verified controlled substance prescriptions through Georgia PDMP.
Oversaw adherence to OSHA and HIPAA regulations as compliance officer.
Handled patient payments while ensuring accurate financial records.