Jessica Ortiz
Mableton
Summary
Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Clerk
.
08.2023 - 06.2025
- Generated customer invoices, ensured timely collections of payments, and posted cash receipts in accounting software.
- Reconciled AR subledger to the general ledger and resolved discrepancies in a timely matter
- Collaborated with the service and parts department to resolve invoice disputes and ensure proper revenue recognition.
- Assisted with month-end closing procedures, including aging reports, account analysis, and journal entries.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Bodyshop Receptionist
.
12.2021 - 08.2023
- Greeted customers professionally and assessed their needs.
- Answered multi-line phone system, scheduled repair appointments, and followed up with customers regarding repair status.
- Entered and updated customer information in estimating software.
- Assisted with intake and delivery paperwork, ensuring all documentation (insurance approvals, repair authorizations, etc) was complete.
- Manged front office operations including filing, data entry, invoice processing, and daily closeouts.
- Maintained a clean, organized, and professional front office environment.
- Helped resolve customer complains quickly and professionally, contributing to high satisfaction.
Car Porter
.
03.2021 - 12.2022
- Greeted customers in a professional and friendly manner, assisting with vehicle intake and delivery.
- Moved, parked, and retrieved customer and inventory vehicles safely and efficiently on dealership property.
- Supported service and sales departments by transporting vehicles to service bays and bodyshops.
Education
Marietta High School
Marietta, GA05-2021
Skills
- Accounts receivable software
- Cash application
- Invoice and payment processing
- Aging report analysis
- Collections
- Payment posting
- Bank deposits
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Clerk
.
08.2023 - 06.2025
Bodyshop Receptionist
.
12.2021 - 08.2023
Car Porter
.
03.2021 - 12.2022
Marietta High School
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