Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Ortiz

Mableton

Summary

Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.

Overview

4
4
years of professional experience

Work History

Accounts Receivable Clerk

.
08.2023 - 06.2025
  • Generated customer invoices, ensured timely collections of payments, and posted cash receipts in accounting software.
  • Reconciled AR subledger to the general ledger and resolved discrepancies in a timely matter
  • Collaborated with the service and parts department to resolve invoice disputes and ensure proper revenue recognition.
  • Assisted with month-end closing procedures, including aging reports, account analysis, and journal entries.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.

Bodyshop Receptionist

.
12.2021 - 08.2023
  • Greeted customers professionally and assessed their needs.
  • Answered multi-line phone system, scheduled repair appointments, and followed up with customers regarding repair status.
  • Entered and updated customer information in estimating software.
  • Assisted with intake and delivery paperwork, ensuring all documentation (insurance approvals, repair authorizations, etc) was complete.
  • Manged front office operations including filing, data entry, invoice processing, and daily closeouts.
  • Maintained a clean, organized, and professional front office environment.
  • Helped resolve customer complains quickly and professionally, contributing to high satisfaction.

Car Porter

.
03.2021 - 12.2022
  • Greeted customers in a professional and friendly manner, assisting with vehicle intake and delivery.
  • Moved, parked, and retrieved customer and inventory vehicles safely and efficiently on dealership property.
  • Supported service and sales departments by transporting vehicles to service bays and bodyshops.

Education

Marietta High School
Marietta, GA
05-2021

Skills

  • Accounts receivable software
  • Cash application
  • Invoice and payment processing
  • Aging report analysis
  • Collections
  • Payment posting
  • Bank deposits

Languages

Spanish
Native or Bilingual

Timeline

Accounts Receivable Clerk

.
08.2023 - 06.2025

Bodyshop Receptionist

.
12.2021 - 08.2023

Car Porter

.
03.2021 - 12.2022

Marietta High School
Jessica Ortiz