Jessica Reinhardt
Vidalia
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Owner
Jessica's Cleaning Services
03.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Owner
GBL Kennels
05.2005 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Cashier/Pharmacy Technician
CVS Pharmacy
08.2017 - 12.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Hotel Manager
Value Place Extended Stay Hotel
12.2002 - 03.2008
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided exceptional service and assistance to guests upon check-in.
- Received an award for the cleanest hotel out of fifty-two hotels
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Increased customer service ratings through personable service.
- Provided services efficiently and with high level of accuracy.
- Developed and implemented marketing strategies to promote hotel services.
- Supervised team of five front desk agents and helped to resolve issues arising during shifts.
Education
Cosmetology Education
Southeastern Technical College
Vidalia, GAGED -
Southeastern Technical College
Vidalia, GA03.2012
Skills
- Effective Communicator and Public Speaker
- Innovative and Visionary
- Build Revenue Streams
- Hiring and Staffing
- Financial Management
- Client Service
- Defining Company Vision
- Consulting
- Quality Control Planning
- People and Culture
- Business Administration
- Profit and Loss
- Negotiation
- Marketing
- Payroll Preparation
References
Michelle Selph-912-246-4761 Worked with for years, also cleans houses with me sometimes
Greg Hughes-912-207-0401 Worked with me at Love Cedar point Inc
Randall Tew-615-663-9524 Clean his family's home
Michele Mitchel-940-445-0376 Clean her home
John Daley-912-293-8601 Clean for him
I can provide you with more references if needed, or more information for the above references.
Timeline
Owner
Jessica's Cleaning Services
03.2019 - Current
Cashier/Pharmacy Technician
CVS Pharmacy
08.2017 - 12.2018
Owner
GBL Kennels
05.2005 - Current
Hotel Manager
Value Place Extended Stay Hotel
12.2002 - 03.2008
Cosmetology Education
Southeastern Technical College
GED -
Southeastern Technical College
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