Jessica Ross
5270 Rockbridge Rd
Summary
Dedicated Housekeeping Room Attendant with a proven track record at PruittHealth, enhancing guest satisfaction through meticulous cleaning and organization. Expert in chemical handling and maintaining pristine environments, coupled with exceptional customer service skills, ensuring a welcoming atmosphere for all guests. Achieved a significant improvement in room readiness efficiency, demonstrating a strong commitment to excellence and guest relations.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Dunwoody Rehabilitation
02.2017 - 05.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeping Room Attendant
PruittHealth
01.2015 - 04.2017
Maintain a clean work environment for the patients. Mop, dust, vacuum, organize, make the bed, and wash and fold laundry daily.
Education
Fredrick Douglass High
Atlanta Ga 05.2010
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Chemical handling
- Folding clean laundry
Timeline
Housekeeping Room Attendant
Dunwoody Rehabilitation
02.2017 - 05.2024
Housekeeping Room Attendant
PruittHealth
01.2015 - 04.2017
Fredrick Douglass High
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