Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Sepulveda

Hiram

Summary

Skilled bilingual receptionist/front desk .Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist/Drive-Thru Cashier

National auto sale
Marietta
05.2021 - 11.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and cash.
  • Send out repo letters.
  • Call customer if the account was past due.

Front Desk Receptionist

Cumberland pediatrics
Marietta
12.2018 - 02.2021
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls.
  • Assisted with scheduling appointments .
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of patient information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and cash.

• Check if insurance is active.

• E-clinicals

Cashier/Customer Service Representative

Ridenour Cleaners
Kennesaw
08.2015 - 11.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, automatic debit.

Receptionist Administrator

Rodriguez cleaning services
Marietta
07.2012 - 05.2015
  • Greeted visitors and customers warmly.
  • Answered incoming calls in a professional and polite manner.
  • Organized daily office operations such as filing paperwork, ordering supplies.

•Setting up appointments.

  • Reviewed analyzed and prepared payments.

Education

High School Diploma -

Career Academy
Dalton Ga
05-2012

Skills

  • Appointment confirmation
  • Mail coordination
  • Departmental support
  • Correspondence drafting
  • Scheduling
  • Scheduling appointments
  • Multi-line telephone systems
  • Word processing
  • Fluent in English and Spanish
  • Customer service
  • Call forwarding
  • Mail sorting
  • Hospitality services
  • Cash handling
  • Listening skills
  • Guest relations
  • Filing
  • Cash handling expertise
  • Multitasking
  • Data inputting

Timeline

Front Desk Receptionist/Drive-Thru Cashier

National auto sale
05.2021 - 11.2023

Front Desk Receptionist

Cumberland pediatrics
12.2018 - 02.2021

Cashier/Customer Service Representative

Ridenour Cleaners
08.2015 - 11.2016

Receptionist Administrator

Rodriguez cleaning services
07.2012 - 05.2015

High School Diploma -

Career Academy
Jessica Sepulveda