Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

JESSICA SPANN

DULUTH

Summary

Dynamic professional with extensive experience in human resources and employee relations. Proven track record in effective leadership and efficient management, enhancing team performance and compliance. Skilled in HRMS administration and conflict resolution, fostering a culture of diversity and inclusion while driving operational success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Scheduling Staffing Administrator

Lowes Home Improvement
Johns Creek
05.2024 - Current
  • Facilitate onboarding processes for new hires, including background checks and paperwork completion.
  • Prepare and maintain employment records using human resources management system software (HRMS).
  • Ensure compliance with federal, state, and local laws regarding employment practices.
  • Manage employee relations activities such as recognition programs and celebrations.

Executive Team Leader

Target, Corp
Orange City
06.2021 - 05.2024
  • Performed human resource duties, including: recruiting, hiring, onboarding, scheduling, managing payroll, compliance, and employee relations.
  • Led, managed, and promoted employee development for over 50 members daily.
  • Trained and developed newly hired executive team leaders.
  • Served on the Diversity, Equity, and Inclusion (DEI) board to promote empowerment and employee retention.

Store Manager

Waffle House, Inc
Daytona Beach
08.2017 - 05.2021
  • Performed human resource duties, including: recruiting, hiring, onboarding, scheduling, managing payroll, compliance, and employee relations.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Trained and developed newly hired managers.

Store Manager

Walgreens & Boots Alliance Co
Homestead
07.2016 - 08.2017
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Ensured compliance with safety regulations and company policies.

Education

M.A - Public Administration

University of Central Florida
Orlando, Florida
05.2022

B.A - Public Management

Florida Atlantic University
Boca Raton, Florida
12.2017

Skills

  • Effective leadership
  • Effective conflict resolution
  • Efficient problem-solving
  • Excellent customer service
  • Exceptional organization
  • HRMS administration
  • Employee relations
  • Payroll administration
  • Diversity initiatives
  • Relationship management
  • Excellent communication
  • Analytical and critical thinking
  • Experience with Workday
  • Experience with Microsoft Office (Word, PowerPoint, Excel)

Affiliations

| Member of Alpha Kappa Psi Business Professional Fraternity, Inc.

| Mentor for Girls Of Excellence (GOE) nonprofit organization.

Certification

Human Resource Management (HRM) Certificate | April 2024

Hospitality & Tourism Management | April 2020

References

References available upon request.

Timeline

Scheduling Staffing Administrator

Lowes Home Improvement
05.2024 - Current

Executive Team Leader

Target, Corp
06.2021 - 05.2024

Store Manager

Waffle House, Inc
08.2017 - 05.2021

Store Manager

Walgreens & Boots Alliance Co
07.2016 - 08.2017

M.A - Public Administration

University of Central Florida

B.A - Public Management

Florida Atlantic University

Similar Profiles

CREATE PROFILE
JESSICA SPANN