Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Spinks

Columbus

Summary

Compassionate Certified Nursing Assistant committed to addressing medical and personal needs of patients. Proven track record in delivering high-quality care to diverse populations. Strong focus on patient safety and satisfaction with facility services. Recognized for exceptional bedside manner and efficient charting skills.

Overview

14
14
years of professional experience

Work History

Certified Nursing Assistant

Columbus Hospice
Columbus
05.2023 - Current
  • Monitored patients for changes in physical and mental conditions.
  • Collected specimens for testing upon physician or nurse requests.
  • Sanitized patient rooms following established protocols.
  • Facilitated emotional support for families facing end-of-life decisions.
  • Responded promptly to call lights and addressed patient needs accordingly.

Insurance Verification Specialist

St Francis Emory Healthcare
Columbus
12.2022 - 05.2024
  • Researched third party payer guidelines related to prior authorizations, coding and billing processes.
  • Monitored changes in government regulations affecting healthcare reimbursement systems.
  • Responded promptly to customer inquiries regarding their benefits and eligibility status.
  • Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
  • Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.

Medical Records and Health Information Technician

Urology Center of Columbus
Columbus
10.2014 - 12.2022
  • Facilitated release of confidential health information following established procedures.
  • Conducted data analysis for laboratory results and physician orders to ensure accuracy prior to system entry.
  • Verified coding accuracy on discharge summaries and other reports before filing in patient charts.
  • Provided technical support for clinical documentation systems and related computer applications.
  • Answered patient inquiries regarding personal health information and billing issues.

Certified Nursing Assistant

Halcyon Hospice & Palliative Care
Carrollton
08.2012 - 10.2014
  • Administered injections and maintained accurate medical records for patient safety.
  • Provided basic patient care by monitoring vital signs and documenting intake and output.
  • Participated in educational programs to enhance nursing assistant skills.
  • Responded promptly to emergencies involving sudden illness or injury.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.

Certified Nursing Assistant

Affinis Hospice
Newnan
05.2011 - 08.2012
  • Provided emotional support to patients and families during difficult times.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Education

Certified Nursing Assistant

West Central Technical College
Newnan, GA
12-2006

Emergency Medical Technician

Columbus Technical College
Columbus, GA
06-1994

High School Diploma -

William Henry Shaw High School
Columbus, GA
06-1992

Skills

  • Patient monitoring and vital signs assessment
  • Specimen collection and medical record accuracy
  • Infection control strategies
  • Emergency response protocols
  • Effective communication skills
  • Customer service excellence

Timeline

Certified Nursing Assistant

Columbus Hospice
05.2023 - Current

Insurance Verification Specialist

St Francis Emory Healthcare
12.2022 - 05.2024

Medical Records and Health Information Technician

Urology Center of Columbus
10.2014 - 12.2022

Certified Nursing Assistant

Halcyon Hospice & Palliative Care
08.2012 - 10.2014

Certified Nursing Assistant

Affinis Hospice
05.2011 - 08.2012

Certified Nursing Assistant

West Central Technical College

Emergency Medical Technician

Columbus Technical College

High School Diploma -

William Henry Shaw High School

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