Jessica Williams
Ringgold
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
Work History
Portrait Photographer
Prestige Portraits by Lifetouch
08.2023 - Current
- Captured high-quality portrait images, ensuring client satisfaction and artistic vision alignment.
- Developed strong relationships with clients, ensuring their comfort and ease during portrait sessions.
- Mentored junior photographers on technical skills, improving team performance and output quality.
Candle Sales, Assistant Manager
Sierra’s Scents
09.2021 - 06.2023
- Assisted customers in selecting fragrances, enhancing shopping experience through personalized recommendations.
- Managed inventory levels, conducting regular stock checks to maintain product availability and organization.
Live-In Nanny
Private
11.2020 - 09.2021
- Supervised daily activities to ensure safety and well-being of all three children.
- Developed and implemented engaging educational activities promoting learning and development.
- Managed household tasks such as laundry, meal preparation, and cleaning to maintain a tidy environment.
- Coordinated schedules, including meals, playdates, and extracurricular activities for children.
Bra Lead, Assistant Manager
Aerie
09.2019 - 08.2020
- Led team in daily operations, ensuring exceptional customer service and brand standards.
- Developed training programs for new hires, enhancing onboarding efficiency and employee retention.
- Generated repeat business through exceptional customer service.
Assistant Manager
Journeys
05.2017 - 09.2019
- Supervised daily store operations, ensuring adherence to policies and procedures.
- Trained and mentored team members to enhance customer service skills and product knowledge.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Fostered a positive work environment through effective communication and conflict resolution.
Sales Associate
Journeys
02.2016 - 05.2017
- Provided exceptional customer service, enhancing overall shopping experience and encouraging repeat business.
- Executed daily cash handling processes, ensuring accurate transactions and adherence to financial protocols.
Education
Graphic Design
Chattanooga State Community College
Chattanooga, TN05-2019
High School Diploma -
Collegedale Academy
01.2017
Skills
- Creative Vision
- Communications
- Exceptional Customer Service
- Operations
- Merchandising
- Collaborative teamwork
- Continuous learning attitude
- Critical thinking
- Client relations
- Professional telephone demeanor
Timeline
Portrait Photographer
Prestige Portraits by Lifetouch
08.2023 - Current
Candle Sales, Assistant Manager
Sierra’s Scents
09.2021 - 06.2023
Live-In Nanny
Private
11.2020 - 09.2021
Bra Lead, Assistant Manager
Aerie
09.2019 - 08.2020
Assistant Manager
Journeys
05.2017 - 09.2019
Sales Associate
Journeys
02.2016 - 05.2017
Graphic Design
Chattanooga State Community College
High School Diploma -
Collegedale Academy