Jessica "brooke" Alexander
Rome
Summary
Experienced Rural Carrier Assistant with a strong background in customer service, childcare, and food service. Skilled in managing deliveries efficiently while ensuring safety and accuracy. Proven ability to maintain clean, organized environments and support team operations. Holds expertise in early childhood, and complemented by solid computer skills. Dedicated to providing reliable service and fostering positive community interactions.
Overview
5
5
years of professional experience
Work History
Rural Carrier Assistant
United States Postal Service, USPS
Cedar Bluff
02.2025 - Current
- Efficiently delivered mail and packages along assigned rural routes, ensuring timely and accurate service for the United States Postal Service.
- Deliver mail and parcels safely and efficiently to customers daily.
- Organized mail in precise order to enhance delivery route efficiency.
- Maintained detailed records of deliveries, pickups, and customer interactions to support route accuracy and accountability.
- Maintained accurate records of deliveries and customer interactions to support service quality and accountability.
- Followed safety protocols to ensure secure and compliant handling of deliveries.
- Collaborated with postal supervisors to optimize route efficiency and address service challenges in rural communities.
Dietary Manager
Cherokee County Child Development Center
Cedar Bluff
02.2024 - 10.2024
- Directed daily dietary operations at a busy daycare facility, ensuring compliance with nutritional standards.
- Coordinated timely meal delivery for children and staff to meet nutritional needs.
- Managed inventory and procurement of food supplies to ensure adherence to quality and safety regulations.
- Maintained clean and sanitary kitchen environment to uphold health and safety standards.
Assistance Manager
Taco Bell Restaurant
Centre
10.2023 - 02.2024
- Led daily operations and team management to improve customer service and support sales growth.
- Implemented staff training programs that increased staff engagement and improved retention in a fast-paced environment.
- Managed cash handling procedures, including register reconciliation, deposits, and financial reporting.
- Coordinated inventory control and supply chain logistics to ensure optimal stock levels and reduce waste.
- Ensured compliance with company policies, procedures, and safety standards
Assistant Manager
Jacks Family Resturant
Centre
07.2022 - 09.2023
- Directed daily operations at Jack's Family Restaurant, improving team productivity and customer satisfaction through effective leadership and communication.
- Trained and mentored staff to uphold high standards of service, resulting in a 20% increase in positive customer feedback.
- Resolved customer complaints promptly and professionally, fostering repeat business and reinforcing the restaurant's reputation.
- Implemented inventory control measures that reduced waste by 15% while maintaining optimal stock levels.
- Coordinated scheduling and labor allocation to optimize workforce efficiency during peak and off-peak hours.
- Monitored financial performance and prepared detailed reports to support budgeting and cost management initiatives.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both staff and patrons.
Housekeeper
Felders Services
Centre
10.2021 - 07.2022
- Maintained cleanliness and sanitation standards in a busy nursing home, ensuring a safe and comfortable environment for residents and staff.
- Managed daily housekeeping tasks, including cleaning and restocking supplies, to ensure smooth nursing home operations.
- Ensured compliance with health regulations through thorough cleaning of patient rooms and common areas, demonstrating strong attention to detail.
- Coordinated with nursing staff to prioritize cleaning schedules, minimizing disruption to resident care and activities.
- Responded promptly to resident requests and concerns, enhancing overall satisfaction and comfort through personalized housekeeping services.
Education
High School Diploma -
Gaylesville High SChool
Gaylesville, AL05-2014
Skills
- Mail distribution
- Route optimization
- Safety standards
- Health regulations
- Inventory management
- Client relations
Timeline
Rural Carrier Assistant
United States Postal Service, USPS
02.2025 - Current
Dietary Manager
Cherokee County Child Development Center
02.2024 - 10.2024
Assistance Manager
Taco Bell Restaurant
10.2023 - 02.2024
Assistant Manager
Jacks Family Resturant
07.2022 - 09.2023
Housekeeper
Felders Services
10.2021 - 07.2022
High School Diploma -
Gaylesville High SChool