Ambitious individual with strong skills in research, time management, and problem-solving. Experienced and friendly sales associate with a proven track record of success in diverse customer service environments. Committed to delivering exceptional service and building positive relationships with customers. Adept at identifying customer needs and providing tailored solutions to meet their expectations.
• Assisted customers with pet adoptions, surrenders, and shelter policies, ensuring a positive experience.
• Provided daily care, feeding, and behavioral assessments for shelter animals.
• Supported veterinary staff with medical procedures, testing, medication administration, and humane euthanasia.
• Maintained accurate records of animal intake, medical treatments, adoptions, and financial transactions.
• Conducted SAFER behavioral evaluations to assess adoptability.
• Processed adoption and redemption fees, balancing daily revenue reports.
• Updated the shelter website and respond to public inquiries and complaints.