Jessie Archwell
Powder Springs
Summary
Operations leader with 18+ years managing multi-million-dollar business units, leading 40+ person teams, coordinating facilities vendors (HVAC, plumbing, lighting, tech), enforcing lease and compliance standards, and driving retention through strong escalation management. Experienced in protecting asset performance through expense discipline, operational oversight, and service leadership. Seeking to transition into Community Management with onsite asset ownership.
Overview
1
1
year of professional experience
Work History
Store Manager
H&M
Boston, MA
01.2025 - Current
- Lead daily operations of a high-volume asset, overseeing team performance, payroll control, and service standards.
- Coordinate facilities vendors across HVAC, plumbing, lighting, and technology systems to ensure operational continuity.
- Enforce lease and landlord compliance standards in partnership with property stakeholders.
- Resolve escalated customer conflicts through structured mediation and follow-through, protecting retention.
- Maintain operational expense discipline to protect asset performance.
- $4M Asset
Sales Manager
Academy Sports + Outdoors
- Directed full financial performance of a $12M asset, managing multi-million-dollar payroll and operating budgets.
- Improved staffing efficiency by 12% through scheduling optimization.
- Led 40+ associates and department managers with structured accountability systems.
- Coordinated vendor relationships and compliance audits, ensuring safety and operational standards.
- $12M Business Unit
Merchandise Manager
Saks Global
- Partnered with vendor and facilities teams across multi-floor operations.
- Supported high-revenue activations while protecting asset standards and operational readiness.
Education
High School Diploma -
West End
Walnut Grove, AlSkills
- Leadership & Team Oversight
- Vendor & Facilities Coordination
- Lease & Compliance Enforcement
- Customer Retention Strategy
- Expense & Payroll Discipline
- Conflict Resolution & Escalation Management
- Cross-Functional Collaboration (Accounting, Leasing, Facilities)
Languages
English
Timeline
Store Manager
H&M
01.2025 - Current
Sales Manager
Academy Sports + Outdoors
Merchandise Manager
Saks Global
High School Diploma -
West End