Jessie Carlis
Decatur
Summary
Passionate worker with experience in HFC and fiber networks, in search of further knowledge and experience. Willing to learn and implement new strategies, as well as obtain any certifications required for future endeavors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fiber Technician
Cable East
Statham
01.2025 - Current
- Troubleshot any issues that arose during installation or testing process.
- Inspected cabling infrastructure for compliance with industry standards.
- Installed, maintained, repaired and tested fiber optic equipment such as term panels, enclosures, and muxes.
- Assisted in training new technicians in the use of fiber optics systems.
- Repaired damaged fibers using specialized tools such as fusion splicers and ribbon machines.
- Completed reports documenting work performed at customer sites in an accurate manner.
- Coordinated with outside contractors for additional services when necessary.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
- Pulled lines to proper tension for safety and durability of installation work.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Worked on outages and other emergency call-outs when required.
- Operated Bucket vehicles and splice labs while following company and DOT safety guidelines.
- Attended training sessions to learn about new technologies and techniques.
- Adhered to company policies while performing fieldwork in various locations.
- Maintained inventory of supplies needed for repairs or replacements on the fiber optics system.
- Operated OTDR and VFL machines for both troubleshooting and verification purposes.
Fiber Technician
Spectrum
Athens
03.2023 - 01.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Used Viavi for signal diagnosis and troubleshooting.
- Completed multiple residential and business installs via hfc networks.
- Utilized mechanical splicing for fiber services.
- Ran coax, and fiber drops along aerial spans as-well as underground routes via conduit or pipe.
Education
High School Diploma -
Cedar Shoals
Athens, GA05-2018
Skills
- Fiber optic installation
- Signal troubleshooting
- Equipment maintenance
- Network testing
- Cable splicing
- Customer relationship management
- Problem solving
- Team collaboration
- Technical documentation
- Training new technicians
- Cable management
- OTDR operation
- Fiber splicing expertise
- Connector installation
- Fiber termination
- Fiber optic testing
- Fusion splicing
- FTTx deployment
- Emergency restoration
- Customer support
- Wavelength division multiplexing
- OSP construction
- Fiber optic terminations
- Cable installation
- Telecommunications infrastructure
- Network optimization
- Ethernet networking
- DWDM systems
- Signal testing
- Technical training
- Loss testing
- Fiber optic safety
- Wireless communications
- Connector inspection
- Maintaining components
- Documenting activities
- Configuring equipment
- Troubleshooting techniques
- Safety practices
- Quality control
- System repair
Certification
- Spectrum NCTI course work I-VI
- FOA safety certification
Timeline
Fiber Technician
Cable East
01.2025 - Current
Fiber Technician
Spectrum
03.2023 - 01.2025
High School Diploma -
Cedar Shoals