Jestini Glenn
Columbus
Summary
Highly skilled Leasing Associate with background in residential and commercial property management. Experience includes screening potential tenants, preparing lease agreements, and resolving tenant issues promptly. Demonstrated strengths include strong communication skills, negotiation abilities, and a customer-focused approach. Previous roles have resulted in increased occupancy rates and improved tenant satisfaction.
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Leasing Associate
RPM
Columbus
02.2026 - Current
- Assisted in leasing apartments to prospective tenants and maintained relationships.
- Conducted property tours and highlighted amenities to attract potential renters.
- Managed lease documentation and ensured compliance with company policies.
- Responded to tenant inquiries and resolved issues promptly and professionally.
- Utilized various software programs such as Microsoft Office Suite proficiently.
- Ensured that all common areas of the property were kept clean and safe for residents at all times.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Front Desk Agent
Holiday Inn and Suites
Opelika
04.2025 - 02.2026
- Greeted guests warmly upon arrival at the front desk.
- Managed check-ins and check-outs efficiently using hotel management software.
- Provided information about hotel services and local attractions to guests.
- Handled phone calls, booking, and reservation changes effectively.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Ensured that all safety regulations were followed according to company standards.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Kept records of room availability and guest accounts, manually or using computers.
Caregiver
Kind Care Services
Columbus
02.2025 - 01.2026
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Documented client progress and activities accurately in care records.
- Engaged clients in social activities to promote mental stimulation and happiness.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Front Desk Agent
Baymont inn & Suit Hotel
Columbus
02.2023 - 02.2025
- Greeted guests warmly upon arrival at the front desk.
- Managed check-ins and check-outs efficiently using hotel management software.
- Provided information about hotel services and local attractions to guests.
- Resolved guest complaints with professionalism and care during shifts.
- Answered phones, responded to inquiries, and took messages.
- Processed payments accurately and efficiently.
- Maintained cleanliness of lobby area at all times.
- Provided information about hotel amenities, services, and local attractions.
- Ensured that all safety regulations were followed according to company standards.
Education
Shaw High School
Columbus, GASkills
- Leasing administration
- Customer relationship management
- Property marketing
- Document compliance
- Time management
- Software proficiency
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Lease administration
- CRM software proficiency
- Goal-oriented mindset
- Property tours and inspections
- Leasing and sales
- Basic mathematics
- Background check process
- Application verification
- CRM software
- Fair housing compliance
- Lease renewals
- Telephone and email etiquette
Timeline
Leasing Associate
RPM
02.2026 - Current
Front Desk Agent
Holiday Inn and Suites
04.2025 - 02.2026
Caregiver
Kind Care Services
02.2025 - 01.2026
Front Desk Agent
Baymont inn & Suit Hotel
02.2023 - 02.2025
Shaw High School