Jeston Neil Gonsalves
Atlanta
Summary
Highly motivated Data Analyst and Software Engineer with a Master's in Information Technology, Graduate Certificate in Data Analytics and Intelligent Technology and Bachelor's in Computer Science. Proven ability to translate complex data insights into actionable solutions. Seeking a challenging role to leverage technical skills and passion for problem-solving to contribute to an organization's success.
Overview
4
4
years of professional experience
Work History
Graduate Teaching Assistant
Kennesaw State University
08.2024 - Current
- Improved students' ability to apply networking theory to real-world scenarios, as demonstrated by a 90% success rate in completing complex network traffic analysis and troubleshooting tasks using Wireshark, through hands-on lab sessions focused on signal properties, routing, and network security
Student Assistant
Kennesaw State University
10.2023 - 07.2024
- Enhanced support for international students, achieving a 30% reduction in query resolution time, by effectively collaborating on resolving administrative and academic queries, managing social media accounts to foster engagement, and assisting with presentations involving Excel and PowerPoint for clear and accurate data representation
Technical Support Engineer
Mphasis
09.2021 - 11.2021
- Delivered technical support to HP clients, achieving prompt resolution of printer hardware and software issues through advanced diagnostics and specialized tools
Network Engineer
Shanfari Group of Companies
11.2020 - 01.2021
- Gained expertise in network equipment, including Fortinet firewalls and Cisco routers, as demonstrated by proficiency in DNS, TCP/IP, IP addressing, system assembly, troubleshooting, PC backups, OS and antivirus installation, and hardware/software diagnostics through hands-on configuration and problem-solving tasks
Education
Master of Science - Information Technology
Kennesaw State University
Atlanta, GA05.2025
Graduate Certificate - Data Analytics and Intelligent Systems
Kennesaw State University
Atlanta, GA05.2025
Bachelor of Science - Computer Science and Engineering
B.M.S College of Engineering
Bengaluru, India01.2022
Skills
- Programming: Python, Java, JavaScript, C
- Web Development: ReactJS, AngularJS, NodeJS, HTML, CSS, PHP
- Networking: TCP/IP, DNS,Cisco Routers, Fortinet Firewalls
- Data Analytics: Excel, Tableau, Power BI, MySQL, MongoDB
- Soft Skills: Communication, Problem-Solving, Team Collaboration and management, Adaptability
Timeline
Graduate Teaching Assistant
Kennesaw State University
08.2024 - Current
Student Assistant
Kennesaw State University
10.2023 - 07.2024
Technical Support Engineer
Mphasis
09.2021 - 11.2021
Network Engineer
Shanfari Group of Companies
11.2020 - 01.2021
Master of Science - Information Technology
Kennesaw State University
Graduate Certificate - Data Analytics and Intelligent Systems
Kennesaw State University
Bachelor of Science - Computer Science and Engineering
B.M.S College of Engineering
Similar Profiles
Ahmed ThomasAhmed Thomas
Graduate Research Assistant at Kennesaw State UniversityGraduate Research Assistant at Kennesaw State University
Anh PhungAnh Phung
Peer Tutor at Kennesaw State UniversityPeer Tutor at Kennesaw State University
Adam Bennani-KarimAdam Bennani-Karim
Writing Assistant at Kennesaw State UniversityWriting Assistant at Kennesaw State University