Proven customer service professional with a track record of enhancing customer satisfaction at Soho Hibachi. Skilled in operating cash registers with exceptional accuracy and fostering positive relations through prompt complaint resolution. Demonstrates strong work ethic and empathy, significantly improving shopping environments and customer experiences.
Overview
5
5
years of professional experience
Work History
Cashier
Soho Hibachi
11.2021 - 12.2024
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Courtesy Clerk
Calhoun Wholesale Food Outlet
06.2020 - 05.2021
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Returned unwanted items to correct store locations and restocked shelves.
Collected more than 6 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.