Jewel Hopkins
Savannah
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Barnes Catering
Savannah
05.2016 - Current
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Recruited and trained new employees to meet job requirements.
Pit Master
Johnny Harris
Savannah
06.2013 - 05.2016
- Carved large pieces of meat into smaller, more manageable portions for customers.
- Stocked shelves with fresh meats including briskets, ribs, pulled pork and chicken wings.
- Followed recipes accurately while adhering to food handling guidelines set by local health codes.
- Kept work area clean and organized throughout shift.
- Assisted in preparing other menu items such as sides and desserts when necessary.
- Responsible for tending to the smoker and ensuring proper temperature levels are maintained.
Cook
Wiley's Championship Bbq
02.2012 - 05.2013
- Monitored stock levels of food items and ordered more when necessary.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
Diploma - Culinary Art
Virginia College
Savannah, GA05-2011
High School Diploma -
Savannah High
Savannah,ga05-1998
Skills
- Inventory management
- Customer service
- Employee training
- Team leadership
- Staff recruitment
- Closing oversight
- Scheduling and planning
- Customer service and satisfaction
- Customer relations
- Staff training and development
Timeline
Assistant Manager
Barnes Catering
05.2016 - Current
Pit Master
Johnny Harris
06.2013 - 05.2016
Cook
Wiley's Championship Bbq
02.2012 - 05.2013
Diploma - Culinary Art
Virginia College
High School Diploma -
Savannah High