JHAIDYLA JOHNSON
Lithonia
Summary
Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in the Medical Assistant role.
Developed skills in fast-paced healthcare environment, focusing on patient care and administrative tasks. Demonstrated ability to manage patient records and assist with medical procedures. Seeking to apply these transferrable skills in new field, leveraging experience in high-stress settings.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Certified Medical Assistant
Milner Vein and Vascular Externship
02.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted provider with minor various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Warehouse Cleaner
All1Service
08.2023 - 06.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced warehouse cleanliness by implementing efficient cleaning techniques and schedules.
- Promoted eco-friendly practices by using environmentally friendly cleaning products and methods when appropriate.
- Maintained a well-organized warehouse environment by routinely organizing inventory and storage areas.
FOH Team Member
Chick-fil-A
06.2022 - 04.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
Education
No Degree - Medical Assistant
United Education Institute
Atlanta, GA06-2025
High School Diploma -
Redan High School
Atlanta, GA05-2023
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Sterilization techniques
- Patient documentation
- Wound care
- Payment collection
- Attention to detail
- Basic life support
- Multitasking and organization
- Verbal and written communication
- Team collaboration
- Safety compliance
- Phlebotomy techniques
- Blood pressure measurement
- Physical stamina
- Telephone etiquette
- Injection administration
- Schedule coordination
- Workflow organization
- Healthcare procedures
- HIPAA protocols
- Direct patient care
- EMR / EHR
- Maintaining confidentiality
- Phlebotomy
- Compassionate
- Patient flow management
- Procedure assistance
- Appointment setting
- Equipment sterilization
- Monitoring patient progress
- Medical procedures
Timeline
Certified Medical Assistant
Milner Vein and Vascular Externship
02.2025 - Current
Warehouse Cleaner
All1Service
08.2023 - 06.2024
FOH Team Member
Chick-fil-A
06.2022 - 04.2023
No Degree - Medical Assistant
United Education Institute
High School Diploma -
Redan High School
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
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