Jhaudria Tillman
Augusta
Summary
Compassionate healthcare management and nurse practitioner student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
year of professional experience
Work History
Health Services Technician
East Central Regional Hospital
02.2025 - Current
- Administered patient care procedures, ensuring compliance with health regulations and safety protocols.
- Recorded patient data accurately in electronic health records, improving information retrieval for healthcare providers.
- Assisted in maintaining medical equipment, performing routine inspections and calibrations to optimize functionality.
- Collaborated with healthcare teams to develop treatment plans tailored to individual patient needs and conditions.
- Educated patients on health services available, enhancing awareness of resources for improved health management..
- Monitored status of individuals with chronic health concerns.
- Answered patient inquiries and provided information about healthcare services.
Online Grocery Associate
Walmart
08.2024 - 02.2025
- Received and processed payments from customers using electronic transaction services.
- Provided training and support for new employees joining the company's online grocery team.
- Scanned items when pulling from shelves to update system stock information.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Offered virtual shopping consultations for clients unable to meet in person.
- Managed inventory levels to ensure availability of products for customers.
Apparel Associate
Walmart
02.2024 - 08.2024
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted available products and services to customers during service, account management and order calls.
- Provided top quality control and eliminated downtime to maximize revenue.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
Education
Bachelor of Science - Healthcare Management
Georgia Military College
Milledgeville, GA03-2025
Associate of Applied Science - Pre-nursing
Georgia Military College
Milledgeville, GA08-2023
High School Diploma -
Academy Richmond County
Augusta, GA05-2022
Skills
- Maintaining displays
- Order accuracy
- Product rotation
- Flexible scheduling
- Customer engagement
- Focused on customer satisfaction
- Verbal and written communication
- Patient care coordination
- Patient safety
- Quality improvement
- Healthcare management
Timeline
Health Services Technician
East Central Regional Hospital
02.2025 - Current
Online Grocery Associate
Walmart
08.2024 - 02.2025
Apparel Associate
Walmart
02.2024 - 08.2024
Associate of Applied Science - Pre-nursing
Georgia Military College
High School Diploma -
Academy Richmond County
Bachelor of Science - Healthcare Management
Georgia Military College
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