Jianna Linley
Cartersville
Summary
Knowledgeable Lowe's Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cashier
Lowe's
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Team Leader
Burger King
06.2020 - 05.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Worked effectively in fast-paced environments.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Worked well in a team setting, providing support and guidance.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Education
High School Diploma -
Homeschooled
Cartersville, GA06-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and organization
- Performance improvement
Timeline
Cashier
Lowe's
06.2022 - Current
Team Leader
Burger King
06.2020 - 05.2022
High School Diploma -
Homeschooled
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