Jianna Linley
Lowe's
Cartersville
5
years of professional experience
Knowledgeable Lowe's Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Cashier
4 Years 4 Months- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Team Leader
1 Year 11 Months- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Worked effectively in fast-paced environments.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Worked well in a team setting, providing support and guidance.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cleaning and organization
Performance improvement
Timeline
Cashier
Lowe's
06.2022 - CurrentRead More
Team Leader
Burger King
06.2020 - 05.2022Read More
Homeschooled
High School Diploma
Read More