Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Store Manager
Claire's Boutique
01.2022 - Current
Approved regular payroll submissions for employees.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Interacted well with customers to build connections and nurture relationships.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted in recruiting, hiring and training of team members.
Rotated merchandise and displays to feature new products and promotions.
Leasing Consultant
Avonlea Creekside Apartments
09.2021 - 01.2022
Responded to requests and scheduled appointments for property showings.
Distributed and followed up on tenant renewal notices.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Greeted clients, showed apartments, and prepared leases.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Store Manager
Subway
09.2020 - 09.2021
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Completed point of sale opening and closing procedures.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Sales Associate
Braves Stadium
03.2019 - 03.2020
Solved customer challenges by offering relevant products and services.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions about sizing, accessories, and merchandise care.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked post season events
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA
12-2025
Skills
Promotional planning
Customer relations
Advertising and marketing
MS office proficient
Team building
Employee training
Policies and procedures
Leadership development
Internship
February 2025 – May 2025
Observed court proceedings including criminal and civil trials to gain insight into courtroom procedures
Assisted clerks and legal staff with filing, organizing case documents, and administrative support
Conducted basic legal research and reviewed case files under supervision
Shadowed judges, attorneys, and bailiffs to learn about the judicial process and courtroom roles
Supported the preparation of daily dockets and maintained confidentiality of sensitive case information