Jimmy Flanary
Augusta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Mechanic
Jiffy Lube Multi Care
07.2023 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Service Manager
Pep Boys
01.2022 - 07.2023
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Met with customers to discuss service needs and offer available solutions.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained records of service transactions and customer feedback for future reference.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
Assistant Manager
Mavis Tire
04.2018 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
Assistant Manager
Advanced Auto Parts
06.2010 - 04.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Mechanic
Mister Express Lube
04.2004 - 07.2010
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Disassembled defective parts to make proper repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired and replaced worn and damaged components.
Education
GED -
Dixie Hollins Adult Education Center
Kenneth City, FL01.2003
Skills
- Problem Diagnosis
- Battery Testing
- Safety Procedures
- Auto and Engine Repair
- System Troubleshooting
- Coolant Flushes
- Customer Relationship Management
- Spark Plug Replacement
- Maintenance and Repair
- Wheel Rotation and Balancing
- Troubleshooting Skills
- Wheel Alignment
- New Employee Training
- Oil Changes
- Preventive Maintenance
- Filter Replacement
- Inspect Vehicles
- Aftermarket Component Installation
- Serve Customers
- Install New Parts
- Steering Mechanisms
- Repair Brake Systems
- Hand and Power Tool Operation
- Service Sales
- Ignition Wiring
- Air Conditioning Service
- Fluid Replacement
- Engine Replacement
- Power Steering Repair
Timeline
Mechanic
Jiffy Lube Multi Care
07.2023 - Current
Service Manager
Pep Boys
01.2022 - 07.2023
Assistant Manager
Mavis Tire
04.2018 - 08.2022
Assistant Manager
Advanced Auto Parts
06.2010 - 04.2015
Mechanic
Mister Express Lube
04.2004 - 07.2010
GED -
Dixie Hollins Adult Education Center
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