Jinalben Modi
Dawsonville
Summary
Dynamic Shift Lead with demonstrated expertise in optimizing operational efficiency through strategic team leadership and outstanding customer service.
Overview
14
14
years of professional experience
Work History
Shift Lead
Dunkin
Dawsonville
06.2024 - Current
- Supervised daily operations and maintained high standards of service.
- Trained and mentored new team members on procedures and customer service.
- Managed inventory levels and ensured timely restocking of supplies.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Implemented cleanliness standards for the store to ensure a safe environment.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Provided guidance and support to other team members as needed.
Shift Lead
Dunkin Donuts Baskin Robbins
Alpharetta
08.2023 - 05.2024
- Supervised daily operations and maintained high standards of service.
- Trained and mentored new team members on procedures and customer service.
- Managed inventory levels and ensured timely restocking of supplies.
- Implemented cleanliness standards for the store to ensure a safe environment.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Completed opening and closing duties to facilitate business operations.
Pharmacist
Wellness Forever Pharmacy
Mumbai
05.2012 - 02.2017
- Accurately dispensed medications based on prescriptions and individual patient needs.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Trained and supervised pharmacy technicians in daily operations and procedures.
- Managed daily operations of retail pharmacy to ensure efficient service delivery.
- Consulted with patients regarding medication use, side effects, and dosage instructions.
- Maintained inventory levels to guarantee availability of essential pharmaceuticals.
- Organized inventory control systems to uphold adequate stock levels across all products.
Education
High School Diploma -
A R College
Vidhyanagar05-2007
Skills
- Team leadership
- Employee training
- Inventory management
- Customer service
- Operational efficiency
- Merchandising strategies
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Timeline
Shift Lead
Dunkin
06.2024 - Current
Shift Lead
Dunkin Donuts Baskin Robbins
08.2023 - 05.2024
Pharmacist
Wellness Forever Pharmacy
05.2012 - 02.2017
High School Diploma -
A R College