JMerrious Jackson
Thomson
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
Work History
Cook/Cashier
Zaxby's Restaurant
Thomson
05.2024 - 08.2024
- Prepared ingredients and meals according to menu specifications.
- Maintained cleanliness and organization in kitchen and work areas.
- Assisted in inventory management and stock rotation of food supplies.
- Collaborated with team members to ensure timely meal service.
- Operated kitchen equipment safely, including ovens, grills, and fryers.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Developed new recipes based on seasonal ingredients and customer preferences.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Trained new staff on kitchen procedures and safety protocols.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Followed established procedures and requirements for safe food handling, storage and service.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Resolved customer complaints regarding food quality or services provided.
- Managed portion control using correct utensils during preparation and plating.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Set up and performed initial prep work for soups, sauces, and salads.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Monitored stock levels of food items and ordered more when necessary.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Ordered supplies as needed for the kitchen.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Checked completed orders for correct quantity and quality.
- Set up work stations prior to opening to minimize prep time.
- Monitored temperatures of prepared food and cold-storage areas.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Processed customer transactions efficiently at busy retail locations.
- Distributed food to service staff for prompt delivery to customers.
- Handled cash, credit, and debit payments accurately during shifts.
- Assisted customers with product inquiries and provided recommendations.
- Maintained clean and organized checkout area for optimal customer experience.
- Managed inventory restocking to ensure product availability on shelves.
- Collaborated with team members to improve service speed and quality.
- Trained new cashiers on register operation and store policies.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Adhered to social distancing protocols and wore mask or face shield.
Unloader
ACM
Thomson
10.2023 - 12.2023
- Unloaded shipments from trucks and organized items in the warehouse.
- Operated forklifts and pallet jacks to move heavy materials safely.
- Inspected incoming products for damage and reported discrepancies promptly.
- Collaborated with team members to maintain efficient workflow during peak times.
- Assisted in inventory management by labeling and sorting products effectively.
- Maintained cleanliness in the unloading area to promote safety and efficiency.
- Followed safety protocols to ensure a secure working environment at all times.
- Loaded and unloaded packages from loading dock to trucks.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Communicated with supervisors regarding supply needs and equipment issues regularly.
- Followed all safety regulations when handling heavy materials.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
- Handled packages safely while unloading and transporting.
- Reported any product issues to supervisors immediately.
- Unloaded parcels from truck with care to avoid damage.
- Sorted products into categories according to size, type, and color when necessary.
- Maintained a clean work area to promote efficiency and safety.
- Loaded outgoing freight onto trailers in accordance with company guidelines.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Transported goods between storage areas utilizing wheeled carts or dollies safely and efficiently.
- Communicated effectively with team members regarding shipment arrivals and departures.
- Provided assistance with other warehouse duties as needed.
- Inspected products for damages, shortages, and discrepancies.
- Operated scanning devices to track merchandise throughout the facility.
- Tracked shipments electronically using computer systems or barcode scanners.
- Disposed of cardboard boxes and other packaging materials properly.
- Participated in inventory counts to maintain accurate stock levels.
- Stacked and strapped merchandise on pallets to ensure safe transport.
- Assisted sorters by loading trucks with assigned packages for routes.
- Unloaded containers from overseas shipments using appropriate lifting techniques.
- Replenished supplies used during unloading process such as strapping material and plastic wrap.
- Corrected pallets of damaged or mislabeled products to reduce errors and losses.
- Assisted customers with loading their vehicles at the loading dock area.
- Collaborated with colleagues in order picking activities.
- Prepared shipping documents such as bills of lading, invoices, and packing slips.
- Updated records of all incoming and outgoing shipments accurately in the system.
- Repaired damaged packages before storing them away.
- Monitored stock levels in the warehouse to ensure adequate supply for customer orders.
- Collaborated with team members to ensure timely completion of tasks.
- Followed company protocols for handling and storing hazardous materials safely.
- Utilized RF scanners to track and organize inventory during the unloading process.
- Assisted in the development of new unloading strategies to handle peak season volumes.
- Conducted inventory checks to verify shipment accuracy and report discrepancies.
- Coordinated with warehouse management to prioritize urgent shipments.
- Participated in inventory management activities, including stock replenishment and organization.
- Performed regular maintenance checks on equipment used during unloading process.
- Engaged in physical lifting of items when necessary, adhering to ergonomic lifting techniques.
- Documented arrival and condition of goods, noting any damages for claims processing.
- Participated in regular training sessions on safety and operation of material handling equipment.
- Implemented feedback from supervisors to improve unloading techniques and reduce breakage.
- Communicated effectively with transportation companies to resolve delivery issues.
- Maintained safety standards during unloading processes to prevent accidents and injuries.
- Collaborated with team members to streamline unloading procedures, improving overall efficiency.
- Adapted quickly to varying types of merchandise and unloading challenges.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Used digital database to keep records of units and stock moved.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Machine Operator/Assembler
HP Pelzer
Thomson
08.2023 - 10.2023
- Operated machinery to assemble automotive components efficiently.
- Conducted quality checks on assembled parts for defects.
- Maintained cleanliness and organization of the work area daily.
- Collaborated with team members to meet production targets consistently.
- Adjusted machine settings for optimal performance during assembly runs.
- Followed safety guidelines to ensure a secure working environment at all times.
- Loaded materials into production machinery according to instructions.
- Collaborated with colleagues to improve existing assembly processes.
- Ensured safety regulations were followed at all times while operating machinery.
- Set up and operated production machinery in accordance with prescribed procedures and guidelines.
- Performed daily maintenance of machines to ensure smooth running.
- Maintained accurate records of production data including quantity, type, and time frames of completed jobs.
- Followed established manufacturing processes to assemble components correctly.
- Inspected parts for defects using precision measuring instruments.
- Performed necessary quality checks on finished products before shipment.
- Set up and operated drill presses to drill and tap holes into parts for assembly.
- Restocked supplies such as screws, nuts, bolts when needed.
- Identified problems with mechanical systems and made repairs as needed.
- Organized workstations to maximize efficiency during assembly process.
- Calibrated machine settings to ensure precise operation and tolerances were met.
- Monitored machines for malfunctions or errors during operations.
- Assisted with installation of new equipment as directed by supervisor.
- Replaced faulty electrical components on machines when required.
- Provided assistance in troubleshooting any issues that arose during assembly processes.
- Adjusted machine settings for optimal performance.
- Adjusted machine components to regulate speed, pressure, temperature, and other factors as needed.
- Verified production orders prior to starting set-up.
- Inspected and tested completed products to verify function, machine capabilities, or conformance to customer specifications.
- Inspected assemblies for defects during various stages of production.
- Inspected, operated and tested completed products to verify conformance to customer specifications.
- Laid out and drilled, tapped or cut parts for assembly.
- Read and interpreted assembly blueprints or specifications manuals to plan assembly or building operations.
- Positioned or aligned components for assembly.
- Removed rough spots and smooth surfaces to fit, trim or clean parts.
- Maintained and lubricated parts or components.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Fastened or installed piping, fixtures or wiring and electrical components to form assemblies or subassemblies.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Documented production data and reported issues to supervisors promptly.
Sales Associate/Stock Room Associate
Dollar General
Warrenton
02.2021 - 08.2023
- Assisted customers with product selection and inquiries.
- Organized merchandise on shelves for easy access.
- Operated cash register accurately for transactions.
- Visual merchandise
- Stocked shelves and ensured inventory levels were adequate.
- Collaborated with team members to meet sales goals.
- Handled customer complaints professionally and effectively.
Education
Hancock Central High School
Sparta, GASkills
- Food preparation
- Food safety compliance
- Kitchen equipment operation
- Inventory management
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Basic math skills
- Quality control
- Sanitation practices
- Effective communication
- Fast-paced environment adaptability
- Cooking
- Kitchen equipment operation and maintenance
- Ingredients measuring
- Calm demeanor
- Problem-solving
- Grilling expertise
- Cleaning and organization
- Order prioritization
- Performance improvement
- Kitchen organization
- Contamination prevention
- Food safety oversight
- Quality assurance and control
- High volume production capability
- Stock management
- Strong attention to safe food handling procedures
- Attention to detail
Timeline
Cook/Cashier
Zaxby's Restaurant
05.2024 - 08.2024
Unloader
ACM
10.2023 - 12.2023
Machine Operator/Assembler
HP Pelzer
08.2023 - 10.2023
Sales Associate/Stock Room Associate
Dollar General
02.2021 - 08.2023
Hancock Central High School