Joana Ozuna
Atlanta
Summary
To obtain a Medical Assistant position in a dynamic healthcare organization that will allow me to utilize my clinical, administrative, organizational and communication skills as a team player to ensure quality patient care.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Server
Bishoku
Sandy Springs
09.2020 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed table assignments to optimize guest flow and satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained cleanliness and organization of dining areas and utensils.
- Handled cash transactions accurately and processed payments swiftly.
- Provided excellent customer service to ensure satisfaction.
Education
Diploma - Medical Assistance
Chattahoochee Technical College
Marietta, GA 01.2026 - 04.2026
Riverwood International Charter High School
Atlanta, GASkills
- Vital signs
- EKG
- Urinalysis
- Injections
- Venipuncture and Capillary Puncture
- Collection/examination of Specimens
- Autoclaving /sterilization of instruments
- Suture Removal/ Wound Dressing
- Obtaining and recording Patient data
- Restocking rooms and lab
- E-Prescription/Refill
Certification
- Basic Life Support Provider CPR all ages andAEDAmerican Heart Association (Valid till 02/2028)
- HIPAA
- OSHA
Administrative Skills
- Customer Service
- Appointment Scheduling
- Medical Insurance Verification
- Medical Billing and Coding
- Electronic Health Records
- HIPPA and OSHA compliance
Timeline
Diploma - Medical Assistance
Chattahoochee Technical College
01.2026 - 04.2026
Server
Bishoku
09.2020 - Current
Riverwood International Charter High School