Jocelyn Arzate-Bracamontes
roswell
Summary
Dedicated restaurant waiter excelling in customer service, beverage preparation, and menu knowledge. Committed to guest satisfaction and proactive problem-solving, with a strong focus on team collaboration.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
IHOP
Marietta
08.2022 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to tables.
- Greeted customers, provided menus and answered questions about menu items.
- Guided customers in menu selections by suggesting courses, explaining specials, and answering food preparation inquiries.
- Assisted guests with making food and beverage selections.
- Monitored guest satisfaction throughout meals, addressing any concerns promptly.
- Handled customer inquiries and resolved issues effectively.
- Supported team members during peak hours to maintain efficient service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Trained new employees to perform duties.
Education
High School Diploma -
Pope High School
3001 Hembree Road, Marietta, 3006205-2024
Skills
- Order taking
- Customer service
- Food running
- Beverage preparation
- Menu knowledge
- Table clearing
- Cash handling
- Equipment maintenance
Languages
Spanish
Limited
Timeline
Restaurant Waiter
IHOP
08.2022 - Current
High School Diploma -
Pope High School