Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Villacorta

-
Columbus

Summary

Experienced with tax preparation and compliance. Utilizes attention to detail and analytical skills to review financial documents. Knowledge of tax regulations and procedures to ensure accurate reporting. Accomplished Head Server at Taste of India, adept in banquet coordination and multitasking, significantly increased revenue through strategic upselling. Trained teams in safe food handling and customer service excellence, fostering a positive and efficient work environment. Demonstrated leadership as a Shift Leader at Tropical Smoothie Cafe, ensuring seamless operations and high standards of safety.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work History

Server

Bodega
03.2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Head Server

Taste of India
02.2024 - Current
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
  • Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.

Edgar Trucking Inc
12.2020 - Current
  • Worked closely with team members to complete tasks efficiently under tight time constraints during peak periods of high workload demands.
  • Streamlined tax processes by maintaining organized client files and documentation.
  • Organized client tax documents to facilitate quick preparation of tax returns.

Education

High School Diploma -

Rainey McCullers School of The Arts
Columbus, GA

Skills

  • Hospitality service expertise
  • Banquet coordination
  • Brand promotion
  • Multitasking skills
  • Cash handling
  • Tax preparation
  • Bookkeeping skills

Timeline

Server

Bodega
03.2025 - Current

Head Server

Taste of India
02.2024 - Current

Edgar Trucking Inc
12.2020 - Current

High School Diploma -

Rainey McCullers School of The Arts

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