Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jodie Hart

Jonesboro,GA

Summary

Diligent Medical Assistant with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Concentra Urgent Care
03.2023 - Current
  • Prepared examination rooms and assisted with routine diagnostic procedures.
  • Collected vital signs, updated patient medical histories, and documented in EHR.
  • Provided wound care, administered medications and injections under physician direction.
  • Supported clinic flow by assisting providers with minor procedures and follow-up coordination.
  • Obtained client medical history, medication information, symptoms, and allergies.

Phlebotomist

Grady Hospital
12.2022 - Current
  • Performed high-volume venipuncture procedures with precision and minimal discomfort.
  • Accurately labeled, processed, and transported specimens for laboratory testing.
  • Followed strict protocols for patient identification and documentation to ensure specimen integrity.
  • Maintained a clean, organized, and OSHA-compliant work environment.
  • Supported various hospital units by prioritizing STAT draws and adapting to daily workflow changes.

Phlebotomist

Piedmont Hospital
04.2019 - 12.2022
  • Conducted routine and STAT phlebotomy across inpatient units and outpatient labs.
  • Ensured accurate order entry and labeling to prevent specimen rejection.
  • Assisted with onboarding and mentoring new phlebotomy staff.
  • Participated in quality assurance reviews to maintain lab compliance standards.
  • Maintained calm, professional demeanor in high-pressure clinical settings.

Patient Access Representative

Wellstar Health System
05.2016 - 04.2019
  • Registered and admitted patients, verifying insurance coverage and collecting copays.
  • Explained procedures and insurance benefits clearly to patients and families.
  • Resolved patient inquiries and complaints in a timely, compassionate manner.
  • Maintained confidentiality and HIPAA compliance during all interactions.
  • Contributed to a smooth front-desk operation, reducing wait times and improving satisfaction scores.

Education

Associate of Science - Nursing

Georgia State University
Atlanta, GA

High School Diploma - undefined

Stone Mountain High School
Stone Mountain, GA

Skills

  • Venipuncture & Capillary Collection
  • Electronic Health Records (EHR/EMR)
  • Patient-Centered Communication
  • Specimen Labeling & Handling
  • HIPAA & Infection Control Compliance
  • Multitasking & Time Management
  • Clinical Documentation & Triage

Certification

  • Certified Phlebotomy Technician (CPT)
  • Certified Clinical Medical Assistant (CCMA)

Timeline

Medical Assistant

Concentra Urgent Care
03.2023 - Current

Phlebotomist

Grady Hospital
12.2022 - Current

Phlebotomist

Piedmont Hospital
04.2019 - 12.2022

Patient Access Representative

Wellstar Health System
05.2016 - 04.2019

High School Diploma - undefined

Stone Mountain High School

Associate of Science - Nursing

Georgia State University

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Jodie Hart