Managerial professional with over 15 years experience with a proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results.
Overview
19
19
years of professional experience
Work History
Manager
Atlanta Water Pros
01.2020 - Current
Led cross-functional teams to implement strategic initiatives enhancing operational efficiency.
Developed and enforced standard operating procedures, ensuring compliance with safety regulations.
Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Analyzed performance data to identify process improvement opportunities, driving service quality enhancements.
Facilitated training sessions on new technologies and systems, improving team adaptability and proficiency.
Managed and motivated employees to be productive and engaged in work.
Payroll
Assistant Feild Director
Working America, AFL-CIO
03.2012 - 01.2020
Developed strategic outreach initiatives to enhance community engagement and awareness of labor issues.
Collaborated with leadership to design training programs for staff on effective advocacy techniques.
Managed volunteer recruitment and retention efforts, increasing participation in local campaigns.
Analyzed community needs to tailor messaging and mobilization strategies effectively.
Responsible for 4-8 employees.
Training and overall welfare of all employees on staff while in the field.
Itinerary
Driving safely to and from assigned turf daily.
Owner/Operator
PowerUp LLC
06.2006 - 08.2012
Developed and implemented operational processes to enhance service delivery.
Managed daily business operations, ensuring compliance with industry standards.
Oversaw inventory management systems to optimize stock levels and reduce waste.
Trained and mentored staff on best practices for customer service excellence.
Maintenance and upkeep of all equipment used in water installations and repair work.
Driving
Payroll
Managed, hired aproximately 4 employees
Education
Associate of Business Administration - Business And Managerial Economics
Atlanta Metropolitan State College
Atlanta, GA
08-2000
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Complex Problem-solving
Driving and follow all motor regulations accordingly
Managerial skills
Timeline
Manager
Atlanta Water Pros
01.2020 - Current
Assistant Feild Director
Working America, AFL-CIO
03.2012 - 01.2020
Owner/Operator
PowerUp LLC
06.2006 - 08.2012
Associate of Business Administration - Business And Managerial Economics