Joel Garrett
Hazlehurst,Ga
Summary
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
51
51
years of professional experience
Work History
Owner
Garrett's Lawn Care
02.2021 - 02.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Associate
Lazy Boy of Ocala
06.2018 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Operation Manager
Heidie's Haven
03.2016 - 06.2021
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to long-term success and sustainability.
- Developed and executed strategy for business growth, resulting in a significant increase in market share.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Sales Associate
Showcase Direct
04.2008 - 06.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Manager
Farmers Furniture
07.1974 - 06.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
High School Diploma -
Lyons Senior High
Lyons, GA06-1974
Skills
- Strong Development of employee training
- Highly motivated to improve employee skills and sales development
- Self motivated in work ethics
- Strong customer service relations
Timeline
Owner
Garrett's Lawn Care
02.2021 - 02.2025
Sales Associate
Lazy Boy of Ocala
06.2018 - 06.2021
Operation Manager
Heidie's Haven
03.2016 - 06.2021
Sales Associate
Showcase Direct
04.2008 - 06.2018
Manager
Farmers Furniture
07.1974 - 06.2018
High School Diploma -
Lyons Senior High
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