JOENATE BROWN
Dublin
Summary
Experienced Probation Officer with a formal background in criminal justice and a strong track record of success. Equipped with exceptional multitasking abilities, as well as excellent written and verbal communication skills. Recognized for problem-solving capabilities and dedication to providing outstanding customer service. Eager to take the next step in my career and further advance my professional journey.
Overview
5
5
years of professional experience
Work History
Child Support
Division of Human Services
02.2025 - Current
- Secured advantageous child support arrangements by presenting detailed financial analysis and evidence-based arguments in court hearings.
- Handled garnishments, levies, child support orders, and other mandatory withholdings accurately to comply with legal requirements while protecting employee rights.
- Enhanced child support enforcement by conducting thorough investigations and verifying relevant information.
- Educated parents about their rights and responsibilities concerning child support matters, fostering understanding and cooperation.
- Enhanced child support case management by diligently maintaining accurate records and documentation.
- Provided exceptional customer service to clients while addressing their concerns, explaining processes, and offering guidance on navigating the child support system effectively.
- Performed case management tasks to enforce court-ordered child support obligations.
Probation Officer
Judicial Alternatives of Georgia
11.2020 - 01.2025
- Facilitated effective dialogue by ensuring clarity in both spoken and written forms.
- Optimized user experience in Microsoft Word.
- Enhanced legal proceedings through system optimization.
- Warrants, affidavits, revocations
- Managed team efficiently.
- Processed documentation and data for newly assigned probation cases.
- Keeping personal files and documents
- Managed payroll processing for timely and accurate payments.
Retail
Tj Maxx
12.2019 - 02.2021
- Serving customers by helping them select products
- Ring up and bag merchandise
- Greets and receive customers in a welcoming manner
- Respond to customer questions
- Drives sales through engagement of customer, suggestive selling, and sharing product knowledge
Education
Associate's Degree - Criminal Justice
Georgia College
Milledgeville, GASkills
- Microsoft Word
- Uploading and downloading files
- Jag ware system
- Scheduling payments
Personal Information
Title: Probation Officer
Timeline
Child Support
Division of Human Services
02.2025 - Current
Probation Officer
Judicial Alternatives of Georgia
11.2020 - 01.2025
Retail
Tj Maxx
12.2019 - 02.2021
Associate's Degree - Criminal Justice
Georgia College
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